Monthly Archives: March 2015

Installing Map 3D 2013 32bit on Windows 7, Windows 8 and Windows 10

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NOTE: This blog post specifically solves issues related to these error messages on installation of AutoCAD Map3d 2013…

  • “This operating system is not supported by AutoCAD® Map 3D®”
  • “You cannot install this product on the current operating system”
  • “You are attempting to use a 32-bit installer on a 64-bit operating system”
  • “This is a 32-bit AutoCAD® Map 3D® 2013. It cannot be installed on 64-bit Windows”

Installing AutoCAD Map 3D 2013 32bit on Windows 7, Windows 8, Windows 8.1 or Windows 10 64bit can be very easily defined in these short steps…

NOTE: These steps do not bypass normal Autodesk licensing/authorization, you should expect to use your own serial numbers in the normal way.

  1. Obtain your copy of the Longbow Converter here
  2. If you have CDs:
    1. Using Windows Explorer, copy Disk 1 of your Map 3D CD to your hard drive, to a folder path c:\Autodesk\Map3d2013
    2. Next, if you have a second CD, copy Disk 2 of your Map 3D CD directly over the top of Disk 1, overwrite all files in your previously copied c:\Autodesk\Map3d2013 folder
    3. Same again for Disk 3, if there is one
  3. If you have a single self extracting exe downloaded from Autodesk
    1. Run the exe, it will ask to unzip to a folder inside of c:\Autodesk, make a note of the folder for later use (we’ll refer to it from here as c:\Autodesk\Map3d2013), now click OK. Wait until all of the files have extracted, when they do, note that the Map 3D 2013 setup will automatically launch – make sure you close the setup and move to the next step.
  4. Now, start the Longbow Converter tool, select the 1st tab, pick the c:\Autodesk\Map3d2013 folder, and click the Convert button.
  5. Once the conversion process is complete, click Install/Run Setup to start setup. Next, just install as normal.
  6. Windows 8, Windows 8.1 and Windows 10 users: Once the installation process is complete, go back to the Converter, select the 3rd tab, pick the newly installed C:\Program Files (x86)\Autodesk\AutoCAD Map 3d 2013 folder, then click ‘Fix’.
  7. Now you can happily run your Map 3D 2013 32bit on Windows 7, Windows 8, Windows 8.1 or Windows 10 64bit.

Troubleshooting:

– If your AutoCAD crashes while interacting with the Ribbon click here

– If you are unable to activate your product, or the activation process crashes:

– If you have crashing problems using the File->Open or File->Save dialogs inside of AutoCAD please read this blog entry on the File->Open or File->Save Crash in AutoCAD

Copyright 2015 (c) Longbow Software

Installing Map 3D 2012 32bit on Windows 7, Windows 8 and Windows 10

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NOTE: This blog post specifically solves issues related to these error messages on installation of AutoCAD Map 3D 2012…

  • “This operating system is not supported by AutoCAD® Map 3D®”
  • “You cannot install this product on the current operating system”
  • “You are attempting to use a 32-bit installer on a 64-bit operating system”
  • “This is a 32-bit AutoCAD® Map 3D® 2012. It cannot be installed on 64-bit Windows”

Installing AutoCAD Map 3D 2012 32bit on Windows 7, Windows 8, Windows 8.1 or Windows 10 64bit can be very easily defined in these short steps…

NOTE: These steps do not bypass normal Autodesk licensing/authorization, you should expect to use your own serial numbers in the normal way.

  1. Obtain your copy of the Longbow Converter here
  2. If you have CDs:
    1. Using Windows Explorer, copy Disk 1 of your Map 3D CD to your hard drive, to a folder path c:\Autodesk\Map3d2012
    2. Next, if you have a second CD, copy Disk 2 of your Map 3D CD directly over the top of Disk 1, overwrite all files in your previously copied c:\Autodesk\Map3d2012 folder
    3. Same again for Disk 3, if there is one
  3. If you have a single self extracting exe downloaded from Autodesk
    1. Run the exe, it will ask to unzip to a folder inside of c:\Autodesk, make a note of the folder for later use (we’ll refer to it from here as c:\Autodesk\Map3d2012), now click OK. Wait until all of the files have extracted, when they do, note that the Map 3D 2012 setup will automatically launch – make sure you close the setup and move to the next step.
  4. Now, start the Longbow Converter tool, select the 1st tab, pick the c:\Autodesk\Map3d2012 folder, and click the Convert button.
  5. Once the conversion process is complete, click Install/Run Setup to start setup. Next, just install as normal.
  6. Windows 8, Windows 8.1 and Windows 10 users: Once the installation process is complete, go back to the Converter, select the 3rd tab, pick the newly installed C:\Program Files (x86)\Autodesk\AutoCAD Map 3d 2012 folder, then click ‘Fix’.
  7. Now you can happily run your Map 3D 2012 32bit on Windows 7, Windows 8, Windows 8.1 and Windows 10 64bit.

Troubleshooting:

– If your AutoCAD crashes while interacting with the Ribbon click here

– If you are unable to activate your product, or the activation process crashes:

– If you have crashing problems using the File->Open or File->Save dialogs inside of AutoCAD please read this blog entry on the File->Open or File->Save Crash in AutoCAD

Copyright 2015 (c) Longbow Software

Installing Map 3D 2011 32bit on Windows 7, Windows 8 and Windows 10

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NOTE: This blog post specifically solves issues related to these error messages on installation of AutoCAD Map 3D 2011…

  • “This operating system is not supported by AutoCAD® Map 3D® 2011”
  • “You cannot install this product on the current operating system”
  • “You are attempting to use a 32-bit installer on a 64-bit operating system”
  • “This is a 32-bit AutoCAD® Map 3D® 2011. It cannot be installed on 64-bit Windows”

Installing AutoCAD Map 3D 2011 32bit on Windows 7, Windows 8, Windows 8.1 or Windows 10 64bit can be very easily defined in these short steps…

NOTE: These steps do not bypass normal Autodesk licensing/authorization, you should expect to use your own serial numbers in the normal way.

  1. Obtain your copy of the Longbow Converter here
  2. If you have CDs:
    1. Using Windows Explorer, copy Disk 1 of your Map 3D CD to your hard drive, to a folder path c:\Autodesk\Map3d2011
    2. Next, if you have a second CD, copy Disk 2 of your Map 3D CD directly over the top of Disk 1, overwrite all files in your previously copied c:\Autodesk\Map3d2011 folder
    3. Same again for Disk 3, if there is one
  3. If you have a single self extracting exe downloaded from Autodesk
    1. Run the exe, it will ask to unzip to a folder inside of c:\Autodesk, make a note of the folder for later use (we’ll refer to it from here as c:\Autodesk\Map3d2011), now click OK. Wait until all of the files have extracted, when they do, note that the Map 3D 2011 setup will automatically launch – make sure you close the setup and move to the next step.
  4. Now, start the Longbow Converter tool, select the 1st tab, pick the c:\Autodesk\Map3d2011 folder, and click the Convert button.
  5. Once the conversion process is complete, click Install/Run Setup to start setup. Next, just install as normal.
  6. Windows 8, Windows 8.1 and Windows 10 users: Once the installation process is complete, go back to the Converter, select the 3rd tab, pick the newly installed C:\Program Files (x86)\AutoCAD Map 3d 2011 folder, then click ‘Fix’.
  7. Now you can happily run your Map 3D 2011 32bit on Windows 7, Windows 8 and Windows 10 64bit.

Troubleshooting:

– If you are unable to activate your product, or the activation process crashes:

– If you have crashing problems using the File->Open or File->Save dialogs inside of AutoCAD please read this blog entry on the File->Open or File->Save Crash in AutoCAD

Copyright 2015 (c) Longbow Software

Installing Map 3D 2010 32bit on Windows 7, Windows 8 and Windows 10

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NOTE: This blog post specifically solves issues related to these error messages on installation of AutoCAD Map 3D 2010…

  • “This operating system is not supported by AutoCAD® Map 3D®”
  • “You cannot install this product on the current operating system”
  • “You are attempting to use a 32-bit installer on a 64-bit operating system”
  • “This is a 32-bit AutoCAD® Map 3D® 2010. It cannot be installed on 64-bit Windows”

Installing AutoCAD Map 3D 2010 32bit on Windows 7, Windows 8, Windows 8.1 or Windows 10 64bit can be very easily defined in these short steps…

NOTE: These steps do not bypass normal Autodesk licensing/authorization, you should expect to use your own serial numbers in the normal way.

  1. Obtain your copy of the Longbow Converter here
  2. If you have CDs:
    1. Using Windows Explorer, copy Disk 1 of your Map 3D CD to your hard drive, to a folder path c:\Autodesk\Map3d2010
    2. Next, if you have a second CD, copy Disk 2 of your Map 3D CD directly over the top of Disk 1, overwrite all files in your previously copied c:\Autodesk\Map3d2010 folder
    3. Same again for Disk 3, if there is one
  3. If you have a single self extracting exe downloaded from Autodesk
    1. Run the exe, it will ask to unzip to a folder inside of c:\Autodesk, make a note of the folder for later use (we’ll refer to it from here as c:\Autodesk\Map3d2010), now click OK. Wait until all of the files have extracted, when they do, note that the Map 3D 2010 setup will automatically launch – make sure you close the setup and move to the next step.
  4. Now, start the Longbow Converter tool, select the 1st tab, pick the c:\Autodesk\Map3d2010 folder, and click the Convert button.
  5. Once the conversion process is complete, click Install/Run Setup to start setup. Next, just install as normal.
  6. Windows 8, Windows 8.1 and Windows 10 users: Once the installation process is complete, go back to the Converter, select the 3rd tab, pick the newly installed C:\Program Files (x86)\AutoCAD Map3d 2010 folder, then click ‘Fix’.
  7. Now you can happily run your Map 3D 2010 32bit on Windows 7, Windows 8, Windows 8.1 and Windows 10 64bit.

Troubleshooting:

  1. If your installed AutoCAD is hanging on startup then read this post first AutoCAD Freezes on startup (AutoCAD visible but the menus don’t appear)
  2. if your AutoCAD hangs on startup (stuck at the “Checking License…” message, try installing the 32bit version of AutoCAD 2010 on 64bit Windows – we’ve actually found the 32bit AutoCAD 2010 running on 64bit Windows is much more stable and actually faster than the 64bit version of AutoCAD 2010.
  3. If your AutoCAD crashes while interacting with the Ribbon click here
  4. If you are unable to activate your product, or the activation process crashes:
    1. Try uninstalling the July 2014 Microsoft security update
    2. Try downgrading your Internet Explorer (IE) from version 11 to version 10 by following the instructions detailed here
  5. If you have crashing problems using the File->Open or File->Save dialogs inside of AutoCAD please read this blog entry on the File->Open or File->Save Crash in AutoCAD
  6. If your Windows hangs on startup after installing please refer to this help blog
Copyright 2015 (c) Longbow Software

Installing Map 3D 2009 32bit on Windows 7, Windows 8 and Windows 10

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NOTE: This blog post specifically solves issues related to these error messages on installation of AutoCAD Map 3d 2009…

  • “This operating system is not supported by AutoCAD Map 3D 2009”
  • “You cannot install this product on the current operating system”
  • “You are attempting to use a 32-bit installer on a 64-bit operating system”
  • “This is a 32-bit AutoCAD Map 3D 2009. It cannot be installed on 64-bit Windows”

How to install AutoCAD Map 3d 2009

  1. Obtain your purchased copy of the Longbow Converter here
  2. Start In the Converter App and note the user interface
  3. Select the 1st tab named “AutoCAD 32bit Installer Converter“
    1. Using the “. . .” button, selection your AutoCAD installation CD
    2. Next, click the “Convert“ button and follow instructions
  4. Once the conversion process is complete
    1. click Install/Run Setup to start setup
    2. Simply install as normal, remembering to…
      1. Close the setup program when the installation is complete.
      2. Now back in the Converter app and make sure it’s completed the final stage of processing using the “Old AutoCAD Program Reviver” tab
  5. Now run your AutoCAD as normal

NOTE: These steps do not bypass normal Autodesk licensing/authorization, you should expect to use your own serial numbers in the normal way

Installing AutoCAD Map 3d 2009 Service Packs

We recommend that you download and install the latest Service Packs from Autodesk which can be found here. Update 3 contains Update 1 and 2 also.

Troubleshooting

– If you are unable to activate your product, or the activation process crashes:

– If you have crashing problems using the File->Open or File->Save dialogs inside of AutoCAD please read this blog entry on the File->Open or File->Save Crash in AutoCAD

Copyright 2019 (c) Longbow Software