Installing AutoCAD R14 on Windows 7, Windows 8 and Windows 10

 

As an existing AutoCAD R14 user, you most likely cannot do without your beloved AutoCAD R14. With the latest hardware and required move to new Windows versions, trying to install your AutoCAD R14 gives an error like this one…

Windows 16bit setup error - This app can't run on your PC

Windows 16bit setup error – This app can’t run on your PC

or

 “FATAL ERROR: HEAP ERROR”

or

MEM_BAD_POINTER

You can solve these problems easily using our Longbow Converter App – fix and manage your AutoCAD R14 on new versions of Windows 7, 8 and 10 64bit

How to install AutoCAD R14

A quick word of advice: best to follow the instructions below precisely and to the letter, including folder names and paths, that way you will reduce the risk of having any problems…

  1. Obtain your copy of the Longbow Converter here
  2. NOTE: We recommend turning off Windows UAC before installing AutoCAD R14
  3. Start the Longbow Converter application…
    1. Place your AutoCAD R14 CD in the CDRom Drive
    2. Select the 2nd tab named “Old AutoCAD Installer Reviver
    3. Using the “. . .” button, select your AutoCAD R14 installation CD
    4. Next, click the “Run Old Installer” button and follow the onscreen instructions
      1. Now, I know it’s unheard of these days, but at this point expect to wait up to 45 minutes for your AutoCAD R14 setup.exe program to appear, be patient…
    5. Once the setup starts, stop and read the next steps all the way to the end! By the way, if your AutoCAD R14 setup does not start after 45 minutes, read the Troubleshooting section below.
  4. In the AutoCAD R14 setup program…
    1. navigate through each setup dialog as normal, with these exceptions…
      1. Make sure you do a Typical Install (not a Full Install)
      2. When you get to the installation folder input dialog **it’s vitally important to make sure you install to c:\acadR14 (not .\AutoCAD R14 as usually prompted)**
  5. Now carry on with the install
    1. Do not reboot once the install is complete
    2. Ignore any errors related to not being able to create the shortcut e.g. “Cannot Create folder ‘AutoCAD R14’“, you will have to create a shortcut on your computer Desktop to your c:\acadR14\acad.exe by hand.
    3. Again, do not reboot if prompted to do so
  6. Once your AutoCAD R14 setup has completed the installation…
    1. Make sure you fully close the setup program.
    2. Once the setup is closed the Converter will automatically fix the c:\acadr14 program files. You should see “Success!” displayed in the 3rd tab named “Old AutoCAD Program Reviver
    3. Reboot your PC
  7. Now you can happily run your AutoCAD R14 on Windows 7, Windows 8, or Windows 10 32bit or 64bit…
    1. Using Windows Explorer, navigate to c:\acadR14 and double click acad.exe

Troubleshooting

  1. If your AutoCAD R14 setup is not starting after 45 minutes…
    1. First try turning off UAC, rebooting, then restart the steps above.
    2. If it is still failing, most likely it’s because of another application on your system which is preventing our setup routine from starting (perhaps anti-virus, or similar) – try installing R14 from Windows Safe Mode
  2. If you are getting either a Bad Mem Pointer error and or a Smartheap handler recursively re-entered error when you start your AutoCAD R14 then you need to re-run all the steps above, taking care to do each step precisely as it says, most likely you are missing from step 5 or you have not installed to c:\acadR14 as stated in step (7) above.
  3. When starting AutoCAD, if you receive an ‘acad.exe – System Error’ message: The program can’t start because ac1st15.dll is missing from your computer. Try reinstalling the program to fix this problem. If you carried out step (7) above, then try rebooting your PC
  4. If you are getting a WinHelp() error when pressing F1 to try and access the Help system then simply install the WinHelp (WinHlp32.exe) module from Microsoft
  5. Issues with Calcomp Digitizer – Calcomp Digitizer not working
  6. If the setup displays an error message

    InstallError (IUO)               
    (X)  not enough space(IUO)

    try unplugging any External USB drives

  7. Plotting issues? If you get an error splwow64.exe “The application was unable to start correctly” with error “0xc0000005”
    1. Make sure your Anti-virus and/or Windows Firewall is not blocking splwow64.exe
    2. If the problem persists
      1. First, note that you need the latest version of the Converter App
      2. Start the Converter App
      3. Select the 3d tab “Old AutoCAD Program Reviver” 
      4. Click the Tools Menu->Reduced Power Mode
      5. Using the “…” button, pick your acad.exe folder e.g. c:\acadr14
      6. Click “Fix Old Program” and follow prompts
  8. If you have crashing problems using the File->Open or File->Save dialogs inside of AutoCAD please read this blog entry on the File->Open or File->Save Crash in AutoCAD
Copyright 2019 (c) Longbow Software

Installing AutoCAD 2007 on Windows 7, Windows 8 and Windows 10

If you are trying to install your old version of AutoCAD 2007 on new versions of Windows 10 you can run into lots of problems. Because there are so many issues, we created an App called the Longbow Converter to automatically smooth over installation and running issues for you.

All you need to do is follow these steps to install your AutoCAD 2007 on Windows 10 and make it work…

How to install AutoCAD 2007 

  1. Obtain your purchased copy of the Longbow Converter here
  2. Start the Longbow Converter tool
    1. Insert your AutoCAD 2007 CD into your CDRom drive
    2. select the 2nd tab named “Old AutoCAD Installer Reviver
    3. Using the “…” button, path the to your AutoCAD 2007 CD
    4. Click “Run Old Installer
      1. Read and follow all the prompts
      2. Once the AutoCAD 2007 setup starts, stop and read the next step…
  3. In the setup program, navigate through each setup dialog as normal, with these exceptions…
    1. When you click the Install link from your setup you may see a dialog box appear saying – “This program has compatibility issues” – simply check the “Don’t show this message again” and then click the “Run the program without getting help” button
    2. When you arrive at the installation folder path setup dialog, **it’s vitally important to make sure you install to c:\acad2007 (not Program Files (x86)\AutoCAD 2007)**.
    3. Once AutoCAD has installed, completely close setup
    4. Now go back to the Converter app and make sure it’s completed the final stage of processing using the “Old AutoCAD Program Reviver” tab
  4. Finally, reboot your PC and run your AutoCAD as normal
    1. NOTE: When starting AutoCAD, if you see a warning dialog when you run saying “This program has known compatibility issues”, simply click “Don’t show this message again” and then click “Run the Program…”
Installing AutoCAD 2007 Sp1

To install the sp for your AutoCAD…
  1. Download the AutoCAD 2007 Sp1
  2. Copy the autocad2007sp1.exe to folder path c:\Autodesk\sp
  3. Start the Converter, select the 3rd tab, pick the c:\Autodesk\sp folder and click Fix.
  4. Now you can run the autocad2007sp1.exe from Windows explorer and install normally.
  5. Next install sp2 just below…
Installing AutoCAD 2007 Sp2
To install the sp for your AutoCAD…
  1. Download the AutoCAD 2007 Sp2
  2. Copy the autocad2007sp2.exe to folder path c:\Autodesk\sp
  3. Start the Converter, select the 3rd tab, pick the c:\Autodesk\sp folder and click Fix.
  4. Now you can run the autocad2007sp2.exe from Windows explorer and install normally.

Troubleshooting:

– If you are unable to activate your product, or the activation process crashes:

– If you have crashing problems using the File->Open or File->Save dialogs inside of AutoCAD please read this blog entry on the File->Open or File->Save Crash in AutoCAD

Copyright 2019 (c) Longbow Software

Installing 32bit AutoCAD Mechanical 2011 on Windows 7, Windows 8 and Windows 10

These instructions solve issues around installing/running your old AutoCAD Mechanical 2011 on newer versions of 64bit Windows 7, Windows 8 and Windows 10. Some common issues are error messages like these

  • “This operating system is not supported by AutoCAD® Mechanical 2011”
  • “You cannot install this product on the current operating system”
  • “You are attempting to use a 32-bit installer on a 64-bit operating system”
  • “This is a 32-bit AutoCAD® Mechanical 2011. It cannot be installed on 64-bit Windows”

You can automatically solve these problems using our Longbow Converter App, it fixes and manages the AutoCAD Mechanical 2011 installation so that you can be up and running again… Follow these instructions:

How to install AutoCAD MDT 2011

  1. Obtain your purchased copy of the Longbow Converter here
  2. Start the Converter App and note the user interface
  3. Select the 1st tab named “AutoCAD 32bit Installer Converter
    1. Using the “. . .” button, selection your AutoCAD installation CD
    2. Next, click the “Convert button and follow instructions
  4. Once the conversion process is complete
    1. click Install/Run Setup to start setup
    2. Simply install as normal, remembering to…
      1. Close the setup program when the installation is complete.
      2. Now back in the Converter app and make sure it’s completed the final stage of processing using the “Old AutoCAD Program Reviver” tab
  5. Now run your AutoCAD as normal
    1. NOTE: We highly recommend you install the service packs below

Installing AutoCAD MDT 2011 Service Packs

We recommend that you download and install the latest Service Packs from Autodesk which can be found here

AutoCAD Mechanical 2011 has 2 updates, you must install Update 1.1 first then Update 2… Here are the instructions for installing the AutoCAD MDT 2011 sp/updates/service packs

Troubleshooting

– If your AutoCAD crashes while interacting with the Ribbon click here

– If you are unable to activate your product, or the activation process crashes:

– If you have crashing problems using the File->Open or File->Save dialogs inside of AutoCAD please read this blog entry on the File->Open or File->Save Crash in AutoCAD   Copyright 2020 (c) Longbow Software

Installing 64bit AutoCAD LT 2014 on Windows 7, Windows 8 and Windows 10

AutoCAD LT 2015 was not designed to run in Windows 10 (Windows 10 was released after AutoCAD LT 2015) and inevitably you will run into issues such as the infamous Ribbon crashing issue, slow startup problems, text scaling issues, etc.

You can automatically solve these problems using our Longbow Converter App, it fixes and manages the AutoCAD LT 2015 installation so that you can be up and running again… Just follow these easy instructions:

How to install 64bit AutoCAD LT 2015

  1. First, uninstall any existing AutoCAD LT 2015 installations on your computer
  2. Next, obtain the Longbow Converter App download here
  3. Start the Converter tool
    1. Pick the 1st tab named “AutoCAD 32bit Installer Converter
    2. Using your mouse, right-click the tab text “AutoCAD 32bit Installer Converter” so that it changes to “AutoCAD 64bit Installer Converter
    3. Next, using the “. . .” button, select your AutoCAD installation CD and follow the instructions presented by the Converter tool user interface.
  4. Once the conversion process is complete
    1. click Install/Run Setup to start setup
    2. Once you have completed the AutoCAD installation process…
      1. Completely close the setup program
      2. Go back to the Converter App and make sure it states “Success!
  5. Now you can run your AutoCAD as normal

Installing AutoCAD LT 2015 sp2

  • Service Pack 2 also includes all of the updates from Service Pack 1.
  • Download AutoCAD LT 2015 sp2 and install normally

Troubleshooting

– If your AutoCAD is running really slowly, try disabling your integrated graphics card so you can run your high-performance card instead

– If you are unable to activate your product, or the activation process crashes:

– If you have crashing problems using the File->Open or File->Save dialogs inside of AutoCAD please read this blog entry on the File->Open or File->Save Crash in AutoCAD

Copyright 2020 (c) Longbow Software

AutoCAD FATAL ERROR Unhandled c000000dh Exception at 719d4ba1h

This error can happen if you upgrade your Windows version (say Windows 7) to Windows 10 without first removing your AutoCAD install. Check out this post where we talk about how to correctly upgrade your AutoCAD to Windows 10

If you are hitting this error:

  • try installing your AutoCAD’s latest Service Packs/Updates
  • add all application exe’s to your anti-virus Exclusion list

If that doesn’t solve the issue then most likely you will have problems remedying because even an uninstall/reinstall doesn’t solve the problem.

If you get stuck with this issue, you can contact us and we’ll try and help

Copyright 2020 (c) Longbow Software

Installing Sem Group Xilog Plus 1.1 on Windows 7, Windows 8 and Windows 10 64bit

It’s totally possible to install Xilog Plus on newer versions of Windows (even Windows 10 64bit) but you will need the appropriate drivers to drive your CNC

How to install Sem Group Xilog Plus

  1. Obtain your purchased copy of the Longbow Reviver App here
  2. Start the Reviver App and note the user interface
  3. Insert your Xilog Plus CD
    1. From the “Old Installer Reviver” tab, use the ‘…’ button to pick the CD
    2. Now click the ‘Fix and Run Old Installer‘ button
      1. Follow the Reviver App instructions
      2. Once the setup appears, stop and read the next step
  4. Once the setup application appears, go through the setup as normal except when you get to select the installation folder (Destination Install Folder)…
    1. You **must** change the default path to c:\xilogplus (instead of C:\Program Files\Scm Group\Xilog Plus)
    2. Also, do not run Xilog Plus at the end of the setup because an extra step is needed to fix the installed program files.
  5. Once the setup is completed
    1. Make sure setup is closed down
    2. Go back to the Reviver App and wait for Success! to be displayed.
    3. In the Reviver App, pick the “Old Program Reviver” tab
    1. Using the ‘…’ button pick the path c:\xilogplus
    2. Now click ‘Fix Old Program
      1. When the Reviver App asks if you want to re-register, say Yes
  6. Once the Reviver App displays Success! Now you can run

Copyright 2020 (c) Longbow Software

Installing Qualcomm Eudora 7 on Windows 10

Apparently, a lot of people are still using Eudora 7 but have lots of issues running on Windows 10. Here’s how to easily get Eudora working on Windows 10, simply use our Longbow Reviver tool (for fixing legacy apps on new versions of Windows)

How to install Eudora

  1. Obtain your purchased copy of the Longbow Reviver App here
  2. Start the Reviver App and note the user interface
  3. Insert your Eudora CD (or copy your Eudora_7.exe setup to c:\EudoraCD)
    1. From the “Old Installer Reviver” tab, use the ‘…’ button to pick the CD (or if you copied your Eudora_7.exe setup then pick the c:\EudoraCD folder).
    2. Now click the ‘Fix and Run Old Installer‘ button
      1. Follow the Reviver App instructions
      2. Once the setup appears, stop and read the next step
  4. Once the setup application appears, go through the setup as normal except when you get to select the installation folder (Destination Install Folder)…
    1. You **must** change the default path to c:\eudora (instead of C:\Program Files (x86)\Qualcomm\Eudora)
    2. Also, do not run Eudora at the end of the setup because an extra step is needed to fix the installed program files.
  5. Once the setup is completed
    1. Make sure setup is closed down
    2. Go back to the Reviver App and wait for Success! to be displayed.
    3. In the Reviver App, pick the “Old Program Reviver” tab
    1. Using the ‘…’ button pick the path c:\eudora
    2. Now click ‘Fix Old Program
      1. When the Reviver App asks if you want to re-register, say Yes
  6. Once the Reviver App displays Success! you can run your c:\eudora\eudora.exe happily ever after

Copyright 2020 (c) Longbow Software

Installing ORCAD 9 on 64bit Windows 7, 8 and Windows 10

This post solves all of the problems related to installing and running ORCAD 9 on 64bit versions of Windows 7, Windows 8 and Windows 10. Common issues are like this one shown below which prevents installation…

Windows 16bit setup error - This app can't run on your PC
Windows 16bit setup error – This app can’t run on your PC

How to install ORCAD 9

  1. Obtain your purchased copy of the Longbow Reviver App here (you will need V4.25 or newer)
  2. Start the Reviver App and note the user interface
  3. Insert your ORCAD CD
    1. From the “Old Installer Reviver” tab, use the ‘…’ button to pick your ORCAD CD.
    2. Now click the ‘Fix and Run Old Installer‘ button
      1. Follow the instructions for copying the CD
    3. Once the CD is copied the Reviver App will run a process on the copy of the CD, then launch the setup.
      1. Be patient as the process can take up to 45 minutes.
      2. Once the setup appears, stop and read the next step
  4. Once the setup application appears, go through the setup as normal except when you get to select the installation folder (Destination Directory)…
    1. You **must** change the default path to c:\orcad9
    2. do not run ORCAD at the end of the setup because an extra step is needed to fix the program files.
  5. Once the setup is completed, go back to the Reviver App and wait for Success! to be displayed.
    1. Finally, back in the Reviver App, pick the “Old Program Reviver” tab
    2. Using the ‘…’ button pick the c:\orcad9 path
    3. Now click ‘Fix Old Program
      1. When the Reviver App asks if you want to re-register, say Yes
  6. Once the Reviver App displays Success! you can run your c:\orcad9 happily ever after.

Copyright 2020 (c) Longbow Software

Installing 32bit AutoCAD Land Desktop 2009 (LDT) on 64bit Windows 7, 8 and Windows 10

These instructions solve issues around installing/running your old AutoCAD LDT 2009 on newer versions of 64bit Windows 7, Windows 8 and Windows 10. Some common issues are error messages like these…

  • “This operating system is not supported by AutoCAD® Land Desktop 2009”
  • “You cannot install this product on the current operating system”
  • “You are attempting to use a 32-bit installer on a 64-bit operating system”
  • “This is a 32-bit AutoCAD® Land Desktop 2009. It cannot be installed on 64-bit Windows”

You can automatically solve these problems using our Longbow Converter App, it manages the AutoCAD LDT 2009 installation so that you can be up and running again, no problem… Just follow these instructions:

How to install AutoCAD LDT 2009

This image has an empty alt attribute; its file name is ProblemSolved-1.png
  1. Obtain your purchased copy of the Longbow Converter here
  2. Start the Converter App and note the user interface
  3. Select the 1st tab named “AutoCAD 32bit Installer Converter
    1. Using the “. . .” button, selection your AutoCAD installation CD
    2. Next, click the “Convert button and follow the App instructions
  4. Once the conversion process is complete
    1. click Install/Run Setup to start setup
    2. Simply install as normal, then…
      1. Make sure to close the setup program when the installation is complete.
      2. Next, switch back in the Converter App and make sure it’s completed the final stage of processing using the “Old AutoCAD Program Reviver” tab
  5. Now run your AutoCAD as normal

Installing AutoCAD LDT 2009 Service Packs

We recommend that you download and install the latest Service Packs from Autodesk

Troubleshooting

– If your AutoCAD crashes while interacting with the Ribbon click here

– If you are unable to activate your product, or the activation process crashes:

– If you have crashing problems using the File->Open or File->Save dialogs inside of AutoCAD please read this blog entry on the File->Open or File->Save Crash in AutoCAD

Copyright 2020 (c) Longbow Software

Installing InstaForm Invoices & Estimates Pro 2.0 on Windows 10

You may be running into various errors when you install your InstaForm on Windows 10, example…

Application Terminated: Error: Null object reference at line ….

It is possible to install Nova’s InstaForm Invoices & Estimates Pro 2.0 on Windows 10 and make it work just fine, just follow these instructions…

How to install Invoices & Estimates Pro 2.0

  1. You will need to obtain the Longbow Reviver App from here
  2. Using Windows Explorer, copy your entire InstaForm Invoices & Estimates Pro 2.0 CD to your hard drive, copy to a folder path c:\CDs\InstaForm
  3. Start the Longbow Reviver App…
    1. Select the 1st tab named “Old Installer Reviver” and using the ‘…’ button pick the C:\CDs\InstaForm\NXW folder
    2. Next, click the ‘Fix and Run Old Installer’ button
    3. Read and understand all the prompts that appear, then continue by clicking OK.
  4. Install as normal, except:
    1. Be sure to install to precisely to this folder – c:\InstaForm\Invoices and Estimates Pro – not the folder prompted in setup which installs to Program Files…
    2. Close setup – Do not reboot if prompted to do so
You must not install to Program Files
  1. Now InstaForm Invoices & Estimates Pro 2.0 is installed, but we need to fix the program files…
    1. Go back to the Longbow Reviver app…
    2. Select the 2nd tab “Old Program Reviver” and using the ‘…’ button pick the newly installed  folder c:\InstaForm\Invoices and Estimates Pro
    3. Set the “Run As” dropdown to Windows XP sp2
    4. Next, click ‘Fix Old Program’ then click ‘YES’ if the Reviver tool asks if you want to re-register…
  2. Now you can happily run your InstaForm Invoices & Estimates Pro 2.0 on Windows 10!

Copyright 2020 (c) Longbow Software

Install QuickCAD on Windows 7, Windows 8 and Windows 10

This post solves the installation problems installing QuickCAD on new versions of Windows, in particular this error which prevents installation…

Windows 16bit setup error - This app can't run on your PC
Windows 16bit setup error – This app can’t run on your PC

How to install QuickCAD

  1. Obtain your purchased copy of the Longbow Reviver App here (you will need V4.23 or newer)
  2. Start the Reviver App and note the user interface
  3. Insert your QuickCAD CD
    1. From the “Old Installer Reviver” tab, use the ‘…’ button to pick your QuickCAD CD.
    2. Now click the ‘Fix and Run Old Installer‘ button
      1. Follow the instructions for copying the CD
    3. Once the CD is copied the Reviver App will run a process on the copy of the CD, then launch the setup.
      1. Be patient as the process can take up to 45 minutes.
      2. Once the setup appears, stop and read the next step
  4. Once the setup application appears, enter your information as normal except when you get to the installation folder…
    1. You **must** change the default path to c:\quickcad
    2. do not run QuickCAD at the end of the setup because an extra step is needed to fix the program files.
You *must* change the install path to c:\quickcad
  • Once the setup is complete, go back to the Reviver App and wait for Success! to be displayed.
  • Now back in the Reviver App, pick the “Old Program Reviver” tab
    • Using the ‘…’ button pick the c:\quickcad path
    • Now click ‘Fix Old Program
      • When it asks if you want to re-register, say Yes
  • Once the Reviver App displays Success! you can run your c:\quickcad\QuickCad.exe happily ever after.

Copyright 2019 (c) Longbow Software

Installing 32bit AutoCAD Electrical 2012 on Windows 7, Windows 8 and Windows 10

These instructions solve issues around installing/running your old AutoCAD Electrical 2012 on newer versions of 64bit Windows 7, Windows 8 and Windows 10. Some common issues are error messages like these

  • “This operating system is not supported by AutoCAD® Electrical 2012”
  • “You cannot install this product on the current operating system”
  • “You are attempting to use a 32-bit installer on a 64-bit operating system”
  • “This is a 32-bit AutoCAD® Electrical 2012. It cannot be installed on 64-bit Windows”

You can automatically solve these problems using our Longbow Converter App, it fixes and manages the AutoCAD Electrical 2012 installation so that you can be up and running again… Follow these instructions:

How to install AutoCAD Electrical 2012

  1. Obtain your purchased copy of the Longbow Converter here
  2. Start the Converter App and note the user interface
  3. Select the 1st tab named “AutoCAD 32bit Installer Converter
    1. Using the “. . .” button, selection your AutoCAD installation CD
    2. Next, click the “Convert button and follow instructions
  4. Once the conversion process is complete
    1. click Install/Run Setup to start setup
    2. Simply install as normal, then…
      1. Close the setup program when the installation is complete.
      2. Now switch back in the Converter App and make sure it’s completed the final stage of processing using the “Old AutoCAD Program Reviver” tab
  5. Now run your AutoCAD as normal

Installing AutoCAD Electrical 2012 Service Packs

We recommend that you download and install the latest Service Packs from Autodesk which can be found here

Troubleshooting

– If your AutoCAD crashes while interacting with the Ribbon click here

– If you are unable to activate your product, or the activation process crashes:

– If you have crashing problems using the File->Open or File->Save dialogs inside of AutoCAD please read this blog entry on the File->Open or File->Save Crash in AutoCAD

Copyright 2019 (c) Longbow Software

Installing 64bit AutoCAD Electrical 2012 on Windows 8 and Windows 10

AutoCAD Electrical 2012 was not designed to run in Windows 10 (Windows 10 was released after AutoCAD 2012) and inevitably you will run into issues such as the infamous Ribbon crashing issue, slow startup problems, text scaling issues, etc.

You can automatically solve these problems using our Longbow Converter App, it fixes and manages the AutoCAD Electrical 2012 installation so that you can be up and running again… Just follow these easy instructions:

How to install AutoCAD Electrical 2012

  1. First, uninstall any existing AutoCAD Electrical 2012 installations on your computer
  2. Next obtain a copy of the Longbow Converter App, download here
  3. Start the Converter tool
    1. Pick the 1st tab named “AutoCAD 32bit Installer Converter
    2. Using your mouse, click the “32bit” button so that it changes to “AutoCAD 64bit Installer Converter
    3. Next, using the “. . .” button, select your AutoCAD installation CD and follow the instructions presented by the Converter tool user interface.
  4. Once the conversion process is complete
    1. click Install/Run Setup to start setup
    2. Once you have completed the AutoCAD installation process…
      1. Completely close the setup program
      2. Go back to the Converter App and make sure it states “Success!
  5. Now you can run your AutoCAD as normal

Troubleshooting

– If you are unable to activate your product, or the activation process crashes:

– If you have crashing problems using the File->Open or File->Save dialogs inside of AutoCAD please read this blog entry on the File->Open or File->Save Crash in AutoCAD

Copyright 2019 (c) Longbow Software

Error: “Please install DirectX before installing AutoCAD”

While installing AutoCAD you may run into a blocking issue whereby the DirectX runtime (which AutoCAD relies upon for its hardware 3D capability) fails to install for some reason (Error 1603). Solutions posted on Autodesk website show how to edit the setup.ini file to try and solve this issue, however, upon doing so you get a new error, for instance…

“Error: Please install DirectX before installing AutoCAD MEP 2013”

You can easily solve this issue (and others) by installing your AutoCAD using the Longbow Converter App. It manages the install and bypasses all issues like these automatically so you can be up and running again. You will need V11.19 or newer of the Converter App). But be aware of these caveats:

  • The Converter will allow you to ignore the DirectX failure and allow AutoCAD to correctly install, but DirectX won’t be installed. This means that:
    • 2D will work fine
    • 3D will fine, but only in Software mode (slower)
    • Everytime you start AutoCAD you will get a Heidi error, like this one…

      “…the configured heidi driver cannot be loaded…

      to stop this, in AutoCAD, right click the Command Line->Options->System->Graphics Performance->HardWare Acceleration: Turn off

Copyright 2019 (c) Longbow Software

Install 32bit AutoCAD 2019 on Windows 7, Windows 8 and Windows 10



These instructions solve issues around installing/running 32bit AutoCAD 2019 on 64bit Windows 7, Windows 8 and Windows 10. Some common issues are error messages like these…

  • “This operating system is not supported by AutoCAD® 2019”
  • “You cannot install this product on the current operating system”
  • “You are attempting to use a 32-bit installer on a 64-bit operating system”
  • “This is a 32-bit AutoCAD® 2019. It cannot be installed on 64-bit Windows”

You can automatically solve these problems using our Longbow Converter App, it fixes and manages the AutoCAD 2019 installation so that you can be up and running again… Follow these instructions:

How to install AutoCAD 2019

  1. Obtain your purchased copy of the Longbow Converter here
  2. Start the Converter App and note the user interface
  3. Select the 1st tab named “AutoCAD 32bit Installer Converter
    1. Using the “. . .” button, selection your AutoCAD installation CD
    2. Next, click the “Convert button and follow the instructions
  4. Once the conversion process is complete
    1. click Install/Run Setup to start setup
    2. Simply install as normal, remembering to…
      1. Close the setup program when the installation is complete.
      2. Do not reboot if prompted to do so.
      3. Back in the Converter app and make sure it has completed the final stage of processing using the “Old AutoCAD Program Reviver” tab
  5. Now run your AutoCAD as normal  

Troubleshooting

No issues at this time

Copyright 2019 (c) Longbow Software



Install 32bit AutoCAD 2018 on Windows 7, Windows 8 and Windows 10

These instructions solve issues around installing/running 32bit AutoCAD 2018 on 64bit Windows 7, Windows 8 and Windows 10. Some common issues are error messages like these…

  • “This operating system is not supported by AutoCAD® 2018”
  • “You cannot install this product on the current operating system”
  • “You are attempting to use a 32-bit installer on a 64-bit operating system”
  • “This is a 32-bit AutoCAD® 2018. It cannot be installed on 64-bit Windows”

You can automatically solve these problems using our Longbow Converter App, it fixes and manages the AutoCAD 2018 installation so that you can be up and running again… Follow these instructions:

How to install AutoCAD 2018

  1. Obtain your purchased copy of the Longbow Converter here
  2. Start the Converter App and note the user interface
  3. Select the 1st tab named “AutoCAD 32bit Installer Converter
    1. Using the “. . .” button, selection your AutoCAD installation CD
    2. Next, click the “Convert button and follow the instructions
  4. Once the conversion process is complete
    1. click Install/Run Setup to start setup
    2. Simply install as normal, remembering to…
      1. Close the setup program when the installation is complete.
      2. Do not reboot if prompted to do so.
      3. Back in the Converter app and make sure it has completed the final stage of processing using the “Old AutoCAD Program Reviver” tab
  5. Now run your AutoCAD as normal  

Troubleshooting

No issues at this time

Copyright 2019 (c) Longbow Software

Installing Terrain Navigator Pro on Windows 7, Windows 8 and Windows 10

While attempting to install MapTech’s Terrain Navigator Professional on 64bit Windows 7, 8 or 10 you receive this error…

Windows 16bit setup error - This app can't run on your PC

Windows 16bit setup error – This app can’t run on your PC

You can solve the problem with our Longbow Reviver solution

How to install Terrain Navigator Pro

  1. First you need to purchase the Longbow Reviver here – sorry, it’s not free 
  2. Insert your Terrain Navigator CD into your computer
  3. Next, start In the Reviver App
    1. Click on the 1st tab named “Old Installer Reviver
    2. Using the “. . .” button, pick the path to the CD
    3. Now click “Fix and Run Old installer”
      1. Follow the on screen prompts…
      2. BE PATIENT – Terrain Navigator Setup may take up to 90 minutes to start, when it does stop and read the next step
  4. Once the Terrain Navigator Pro setup starts up
    1. install as normal except when prompted for the installation path, don’t install to c:\Program Files\Maptech\Terrain Navigator Pro but instead install to
      c:\Maptech\Terrain Navigator Pro as shown below…
c:\Maptech\Terrain Navigator Pro as shown above
  • Once setup is complete, you can now happily run
    c:\Maptech\Terrain Navigator Pro\Terpro\terpro.exe

Troubleshooting

  1. If you still are running into issues, contact Longbow Support

Copyright 2019 (c) Longbow Software

Installing Microsoft Office 2007 on Windows 10

Recently, I had problems installing Office 2007 on Windows 10 64bit… The issue was unexplained; Office 2007 setup simply “failed installing PowerPoint” and then just gave up without any error messages. So here’s what I did to solve it:

How to install Office 2007

  1. First step, purchase this tool, the Longbow Reviver here – sorry, it’s not free 🙁
  2. Insert the Microsoft Office CD into your computer
  3. Next, start In the Reviver App
    1. Click on the tab named “Old Program Reviver
    2. Using the “. . .” button, pick the path to the CD
    3. Select “Windows Vista” from the “Run As” dropdown
    4. Now click “Fix Old Program
  4. Once the Reviver tool has completed, run setup.exe from the Microsoft CD to install as normal

Troubleshooting

Copyright 2019 (c) Longbow Software

Installing Adobe Photoshop CS and ImageReady CS on Windows 7, Windows 8 and Windows 10

This post solves all issues related to installing Adobe Photoshop CS and ImageReady CS on Windows 7, Windows 8 and Windows 10 both 64bit and 32bit…


How to install Adobe Photoshop CS and ImageReady CS

A quick word of advice: best to follow the instructions below precisely and to the letter, including folder names and paths, that way you will reduce the risk of having any problems…

  1. Obtain your copy of the Longbow Reviver tool here
  2. Using Windows Explorer, copy your entire
    Adobe Photoshop CS and ImageReady CS install CD media to your hard drive, to a folder path c:\InstallCDs\Adobe\PhotoshopCS
  3. Start the Longbow Reviver tool…
    1. Select the 1st tab “Old Installer Reviver
    2. Using the “…” button, pick the c:\InstallCDs\Adobe\PhotoshopCS\Photoshop folder
    3. Now click the Fix and Run Old Installer button
    4. Read and understand all the prompts that appear, then continue by clicking OK… (read the next step)
  4. In the setup program, navigate through each setup dialog as normal, except when you get to the installation folder…
    1. make sure you update the entry from .C:\Program Files (x86)\Adobe\Photoshop CS to c:\Adobe\Photoshop CS
    2. Repeat – You *must* instal to
      c:\Adobe\Photoshop CS
  5. Now carry on with the install…
  6. Once Photoshop is installed…
    1. quit the Adobe setup and go back to the Reviver tool
    2. Select the 2nd tab “Old Program Reviver
    3. using the “…” button pick the newly installed c:\Adobe\Photoshop CS folder and click Fix Old Program.
  7. Now you can happily run your Adobe Photoshop CS and ImageReady CS  on Windows 7, Windows 8 or Windows 10 32bit or 64bit!

Troubleshooting

Copyright 2019 (c) Longbow Software

Installing Adobe Photoshop 5 LE on Windows 7, Windows 8 and Windows 10

This post solves all issues related to installing Adobe Photoshop 5.0 Limited Edition on Windows 7, Windows 8 and Windows 10 both 64bit and 32bit…

…including the Autoplay application where it simply does nothing…

Adobe Photoshop Autoplay options do nothing
Adobe Photoshop Autoplay options do nothing

and/or you are seeing a message appear when running 16bit setup.exe…

This app can't run on your PC. To find a version that runs with your PC check with the publisher
This app can’t run on your PC. To find a version that runs with your PC check with the publisher.

Installing your Adobe Photoshop 5.0 Limited Edition on Windows 7, Windows 8 or Windows 10 32bit or 64bit can be very easily defined in these short steps…

How to install Adobe Photoshop 5 Limited Edition

A quick word of advice: best to follow the instructions below precisely and to the letter, including folder names and paths, that way you will reduce the risk of having any problems…

  1. Obtain your copy of the Longbow Reviver tool here
  2. Using Windows Explorer, copy your entire Adobe Photoshop 5.0 install CD media to your hard drive, to a folder path c:\InstallCDs\Adobe\Photoshop5
  3. Start the Longbow Reviver tool…
    1. Select the 1st tab “Old Installer Reviver
    2. Using the “…” button, pick the c:\InstallCDs\Adobe\Photoshop5\PHOTOSLE folder
    3. Now click the Fix and Run Old Installer button
    4. Read and understand all the prompts that appear, then continue by clicking OK… (read the next step)
  4. Now, I know it’s unheard of these days, but at this point expect to wait up to 45 to 90 minutes for your Adobe Photoshop 5.0 Limited Edition setup.exe program to appear (be patient!)
    1. Once the Photoshop 5 setup application displays all in Blue, stop and read the next step…
  5. In the setup program, navigate through each setup dialog as normal, except when you get to the installation folder, make sure you update the entry from .\Adobe\Photoshop 5.0 LE (notice the dot at the beginning) to c:\Adobe\Photoshop 5.0 LE 
  6. Now carry on with the install…
    1. Ignore any errors related to not being able to “…create the folder ‘Adobe Photoshop 5′”, you will have to manually create a shortcut on your computer Desktop to your c:\Adobe\Photoshop 5.0 LE\photosle.exe by hand.
    2. Do not reboot if prompted to do so
  7. Once Photoshop is installed
    1. quit the Adobe setup and go back to the Reviver tool
    2. Select the 2nd tab “Old Program Reviver
    3. using the “…” button pick the newly installed c:\Adobe folder and click Fix Old Program.
  8. Finally, create a shortcut on your Desktop which points to c:\Adobe\Photoshop 5.0\photosle.exe
  9. Now you can happily run your Adobe Photoshop 5.0 on Windows 7, Windows 8 or Windows 10 32bit or 64bit!


Troubleshooting

Copyright 2019 (c) Longbow Software

Installing AutoCAD Map 2000i on Windows 7, Windows 8 and Windows 10

AutoCAD Map 2000i users are very used to the software package and cannot do without it. With the latest hardware and required move to new Windows versions, you will run into multiple problems trying to get your AutoCAD running again.

How to install AutoCAD Map 2000i

  1. Obtain your purchased copy of the Longbow Converter here
  2. Start In the Converter App and note the user interface
  3. Insert your AutoCAD CD into your computer
  4. Start the Longbow Converter tool
    1. Select the 2nd tab named “Old AutoCAD Installer Reviver
    2. Using the “” button pick your AutoCAD CD
    3. Click “Run Old Installer” and follow the Converter’s instructions.
    4. Once the AutoCAD Map 2000i setup starts, stop and read the next step…
  5. In the setup program, navigate through each setup dialog as normal, except when you get to the installation folder, **it’s vitally important to make sure you install to c:\acad2000i (not Program Files (x86)\AutoCAD Map 2000i as usually prompted by default)**
  6. Once installed
    1. do not reboot if prompted to do so.
    2. Fully close the AutoCAD setup application
    3. Finally, let the Converter App finish processing
  7. Now, you can happily run your AutoCAD 2000i on Windows 7, Windows 8 and Windows 10!

Installing the ER Mapper Imagery Plugin for AutoCAD 2000i

If you are having problems installing the
ER Mapper Imagery Plugin for AutoCAD 2000i, try this…

  1. Start In the Converter App again\
  2. Select the 3rd tab named “Old AutoCAD Program Reviver
    1. Using the “…” button pick the folder where your ACAD2000_ECW_Plugin exe is
    2. Now hit “Fix Old Program
    3. Once the Converter app is complete, run the
      ACAD2000_ECW_Plugin exe as normal

Troubleshooting  

Copyright 2019 (c) Longbow Software

Why run 32bit AutoCAD on 64bit Windows


AutoCAD R13 | AutoCAD R14 | AutoCAD 2000 | AutoCAD 2000i |AutoCAD 2002 | AutoCAD 2004 | AutoCAD 2005 | AutoCAD 2006 | AutoCAD 2007

Users of these really old AutoCAD versions have literally been using them for decades and moving to a new version of AutoCAD is extremely disruptive for them. Being able to use old versions of AutoCAD on new versions of Windows restores efficient workflows and concepts.

AutoCAD installation error messages solved!

  • Wrong OS. AutoCAD supports Windows NT 4.0, Windows NT 5.0, Windows 95 and Windows 98
  • This app cannot run on your PC

These blocking AutoCAD setup issues are completely solved by using our Longbow Converter solution.

Significant 3rd Party ObjectARX, VBA, VB6 investment

Some users can also run into issues where they have significant investments in 3rd party ObjectARX, LISP, VBA or VB6 applications that only run on their existing version of AutoCAD.

Our Longbow Converter solution allows them to be installed alongside these old versions of AutoCAD once again.

 



AutoCAD 2008 | AutoCAD 2009 | AutoCAD 2010 | AutoCAD 2011 |AutoCAD 2012 | AutoCAD 2013 | AutoCAD 2014 | AutoCAD 2015 | AutoCAD 2016 | AutoCAD 2017 | AutoCAD 2018 | AutoCAD 2019


AutoCAD installation error messages solved!

Users of these versions of AutoCAD are generally restricted from installing their AutoCAD with messages like

  • This operating system is not supported by AutoCAD
  • You cannot install this product on the current operating system
  • You are attempting to use this 32-bit installer on a 64-bit operating system
  • This is a 32-bit AutoCAD ‘version’. It cannot be installed on 64-bit Windows

All solved by using our Longbow Converter solution…

Reliability

Our users have consistently reported to us that 32bit AutoCAD is more reliable than the 64bit version, especially in the early releases (2008 to 2013ish), and in some cases it performs better also. We think this might be because AutoCAD was originally a native 32bit program for which Autodesk ported to 64bit. It’s true, 32bit AutoCAD can’t load in DWG files larger that 2GB but we fixed that with our Converter solution so now you can load almost a 4GB DWG.

Slow VBA Performance

Other users are impacted by severe performance issues when running their VBA code on 64bit AutoCAD. You may not even be able to run your VBA code on 64bit AutoCAD. This is because AutoCAD VBA runs in a completely separate executable (exe), away from AutoCAD on 64bit Windows, making it almost 1200 times slower than AutoCAD VBA running 32bit AutoCAD. Installing 32bit AutoCAD solves the problem and restores performance… This issue is solved by using our Longbow Converter solution.


Significant 3rd Party ObjectARX, LISP, VBA, VB6 investment

Some users can also run into issues where they have significant investments in 3rd party ObjectARX, VBA or VB6 applications that only run on their existing 32bit version of AutoCAD.

3rd party extensions like

  • Bentley Road, Bentley Inroads, Site Design, Bentley MX, Bentley WaterCAD, ProSteel 3D 
  • Microvellum Cabinet Maker, Smartlister, Vitruvian Built, SmartMachining, CGSurvey
  • Stabiplan’s StabiCAD and StabiBase, AutoStage Pro, EBOM Electrical, ER Mapper,
  • Softdesk AEC, Softdesk Building Systems, Softdesk Civil/Survey,  GE XA21 DBF
  • YFCAD InteriCAD 6000 7000 T5, CADCode/ACAM, Accubid CADLive, Keytrix, AutoTURN
  • Tyco Sprinkcad, SurveyMBS, Flairbase Amine, AutoNest, Easy Hatch, ProCAD, Mitek WoodEngine,
  • 20-20 CAP Studio, 20-20 SymbolSource for Allsteel, BlueCielo InnoCielo Meridian
  • CADKON, C & G Surveying software for AutoCAD, PAMCAD, FastrackCAD, EDMWire
  • GlobalCad Toolbox LT, ELCOVISION, APS for Architecture, Carson Survey, 3DConstructor
  • Mensch und Maschine, Basepoint, Softech PLM and RMData AutoCAD based products  
  • Mentor Graphics VeSys, faciliCAD, BOSS RiverCAD Pro, AutoCAD OEM, SOFiCAD (all SOFiSTiK AutoCAD plugins), and more!

Solved by using our Longbow Converter solution.

Make CAP Studio 20-20 work on 64bit Windows 7, Windows 8, and Windows 10

As a CAP Studio user, you need AutoCAD installed… But when you try installing AutoCAD you get one of these error messages…

  • This operating system is not supported by AutoCAD
  • You cannot install this product on the current operating system
  • You are attempting to use a 32-bit installer on a 64-bit operating system
  • This is a 32-bit AutoCAD. It cannot be installed on 64-bit Windows

Here’s how to get around those errors…


How to install AutoCAD for use with CAP Studio 20-20

  1. Obtain your purchased copy of the Longbow Converter here
  2. Start In the Converter App and note the user interface
  3. Select the 1st tab named “AutoCAD 32bit Installer Converter
    1. Using the “. . .” button, selection your AutoCAD CD
    2. Next, click the “Convert button and follow instructions
  4. Once the conversion process is complete
    1. click Install/Run Setup to start setup
    2. Simply install as normal, remembering to…
      1. Close the setup program when finished.
  5. Once AutoCAD is installed, close the Converter app
    1. At this point AutoCAD will now run as normal!

Now that AutoCAD is installed, install CAP Studio…

  1. Insert your CAP Studio installation media and pick install as normal.
    • NOTE: The sentinel software may inform you that it failed to install, if it does, it will ask if you still want to carry on with the installation, simply pick Yes and let it install – it should work fine.
    • Once CAP Studio installs…
      • run AutoCAD as normal
      • Once AutoCAD has started up, type ‘CAP‘ at the AutoCAD commandline
      • Notice CAP Studio is now running perfectly on Windows 64bit inside of AutoCAD 32bit!

Copyright 2019 (c) Longbow Software

Installing AutoCAD Mechanical Desktop 6 on Windows 7, Windows 8 and Windows 10

If you are trying to install your old version of AutoCAD MDT 6 on new versions of Windows you can run into lots of problems. Because there are so many issues, we created an App called the Longbow Converter to automatically smooth over installation and running issues for you.

All you need to do is follow these steps to install your AutoCAD MDT 6 on Windows 10 and make it work…


How to install AutoCAD MDT 6 on Windows

NOTE: These steps do not bypass normal Autodesk licensing/authorization, you should expect to use your own serial numbers in the normal way.

I recommend that you follow these steps precisely so to eliminate the risk of something going wrong with the install… 

  1. Obtain your copy of the Longbow Converter here
  2. Insert your MDT 6 CD into your computer
  3. Start the Longbow Converter tool
    1. Select the 2nd tab named “Old AutoCAD Installer Reviver”
    2. Using the “. . .” button, pick your MDT 6 CD
      1. Now click the “Run Old Installer” button
      2. Next, just follow the Converter’s instructions.
    3. Once the MDT 6 setup starts, stop and read the next step
  4. In the setup program, navigate through each setup dialog as normal, except when you get to the installation folder, **it’s vitally important to make sure you install to c:\mdt2002 (not Program Files (x86)\Mechanical Desktop 6 as usually prompted by default)**
  5. Once installed, completely close the setup application
    1. Now go back to the Converter app and make sure it’s completed the final stage of processing using the “Old AutoCAD Program Reviver” tab
    2. Finally, reboot your PC and run your AutoCAD as normal

Troubleshooting  

Copyright 2019 (c) Longbow Software

Installing old versions of AutoCAD on Windows 7, Windows 8 and Windows 10

Old versions of AutoCAD were not designed to run in newer versions of Windows and you will find that installing them as you always did before will encounter lots of issues, even failing while installing too.

The Longbow Converter app allows old versions of AutoCAD to be installed on new versions of Windows, removing all known compatibility issues automatically for you.

Instructions for installing old versions of AutoCAD on Windows 7, Windows 8 and Windows 10

Versions
  • AutoCAD 2008 | AutoCAD 2009 | AutoCAD 2010 | AutoCAD 2011 | AutoCAD 2012 | AutoCAD 2013
  • AutoCAD 2014 | AutoCAD 2015 | AutoCAD 2016 | AutoCAD 2017
  • AutoCAD 2018 | AutoCAD 2019
  • 32bit or 64bit

  1. Make sure all previous installed versions of AutoCAD are uninstalled first.
  2. Obtain your copy of the Longbow Converter here
  3. Start the Converter tool
    1. Pick the 1st tab named “AutoCAD 32bit Installer Converter
    2. If your AutoCAD is 64bit
      1. Using your mouse, right click the tab text “AutoCAD 32bit Installer Converter” so that it changes to “AutoCAD 64bit Installer Converter
    3. Next, using the “…” button, select your AutoCAD installation CD and follow the instructions presented by the Converter tool user interface
  4. Once you have completed the AutoCAD installation process…
    1. Fully close the setup program
    2. Now go back to the Converter app and make sure it’s completed the final stage of processing using the “Old AutoCAD Program Reviver” tab
    3. Finally, reboot your PC and run your AutoCAD as normal
  5. Install any service packs for your AutoCAD
  6. Now you can happily run your AutoCAD on Windows 7, Windows 8 and Windows 10

Troubleshooting

 

Copyright 2019 (c) Longbow Software

Installing WordPerfect 6 on Windows 7, Windows 8 and Windows 10

If you are having problems installing your WordPerfect 6 on your new PC, like you are unable to run the setup.exe as shown below, then read on…

Windows 16bit setup error - This app can't run on your PC

Windows 16bit setup error – This app can’t run on your PC

Unfortunately, WordPerfect 6 is a pure 16bit application which means that it cannot be run on 64bit Windows 7, Windows 8 or Windows 10.

However, it can only run on *32bit* Windows 7, Windows 8 or Windows 10 using the Longbow Reviver app.

Install Word Perfect 6 on Windows

  1. Obtain your copy of the Longbow Reviver tool here – you need version 4.10 or newer
  2. Using Windows Explorer, copy your entire WordPerfect 6 install CD media to your hard drive, to a folder path c:\InstallCDs\WordPerfect6
  3. Start the Longbow Reviver tool
    1. select the 1st tab named “Old Installer Reviver
    2. then using the ‘…’ button pick the  c:\InstallCDs\WordPerfect6\INSTPROG folder
    3. Now click the ‘Fix and Run Old Installer’ button
    4. Read and understand all the prompts that appear, then continue by clicking OK.
    5. Install as normal
    6. Close setup – Do not reboot if prompted to do so
  4. Now WordPerfect 6 is installed
    1. Now go back to the Longbow Reviver app…
    2. select the 2nd tab “Old Program Reviver
    3. using the ‘…’ button pick the newly installed c:\WPWIN60 folder
    4. Set the Run As dropdown to Windows 95
    5. next, click ‘Fix Old Program’
      1. Say ‘No’ if the Reviver tool asks if you want to re-register…
  5. Now you can happily run your WordPerfect 6 on Windows 10, Windows 7, Windows 8 or Windows 8.1 32bit (sorry, but not  64bit!)

Copyright 2018 (c) Longbow Software