Tag Archives: click ribbon crash

Installing 64bit AutoCAD Civil 3d 2013 on Windows 10 64bit

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Your 64bit AutoCAD Civil3d 2013 was never designed to run in Windows 10 (this version of Windows is newer than AutoCAD 2013). In order for your AutoCAD Civil3d 2013 to run as it did in previous versions of Windows, you need to follow these easy steps…

Install 64bit AutoCAD Civil 3D 2009

  1. Make sure all previous installed versions of AutoCAD 2009 are uninstalled first.
  2. Obtain your copy of the Longbow Converter here
  3. Start the Converter tool
    1. Pick the 1st tab named “AutoCAD 32bit Installer Converter“
    2. Using your mouse, right click the tab text “AutoCAD 32bit Installer Converter” so that it changes to “AutoCAD 64bit Installer Converter“
    3. Next, using the “…” button, select your AutoCAD installation CD and follow the instructions presented by the Converter tool user interface.
  4. Once the conversion process is complete
    1. click Install/Run Setup to start setup
    2. Simply install as normal, remembering to…
      1. Close the setup program when the installation is complete.
      2. Now back in the Converter app and make sure it’s completed the final stage of processing using the “Old AutoCAD Program Reviver” tab
  5. Next install the AutoCAD Civil 3d 2013 sp2 from here
  6. Now run your AutoCAD as normal

NOTE: These steps do not bypass normal Autodesk licensing/authorization, you should expect to use your own serial numbers in the normal way

Troubleshooting

– If your AutoCAD is running really slowly, try disabling your integrated graphics card so you can run your high-performance card instead

– If you are unable to activate your product, or the activation process crashes:

– If you have crashing problems using the File->Open or File->Save dialogs inside of AutoCAD please read this blog entry on the File->Open or File->Save Crash in AutoCAD

Copyright 2019 (c) Longbow Software

Interactions with the AutoCAD Ribbon crashes AutoCAD on Windows 10 (Solved)

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Users complain of “autocad crashes when clicking anything” and “autocad crashing when using ribbon”

It seems that a new Computers with the latest version of Windows 10 or computers that recently ran Windows Update for Windows 10 has caused Ribbon crashing issues with AutoCAD versions…

  • AutoCAD 2012
  • AutoCAD 2013
  • AutoCAD 2014
  • AutoCAD 2015

AutoCAD starts up, but any interactions with AutoCAD’s Ribbon, Status bar, or Right clicking the Command line causes AutoCAD to crash out instantly with:

Error: Unhandled Exception

We found that this issue is caused by the new .NET 4.7 update.

This update came down as part of KB3186568 and comes as standard in Windows 10 Creators Update (version 1703). Uninstalling all of the affected Windows Updates is not a solution because they are eventually forced down by Microsoft; besides Windows updates usually have security updates which stop hackers from gaining access to your computer so they should always be installed.

Fix AutoCAD Ribbon Crash

We have just released an update to fully fix this issue so you can once again rely on Windows Updates. We have solved this problem via our Longbow Converter App, you will need V11.18 or newer. Here’s what you need to do:

  1. Obtain your copy of the Longbow Converter App here
  2. Start the Converter App
    1. In the Converter App pick the 3rd tab named “Old AutoCAD Program Reviver“
    2. Using the “. . .” button select the path to your problem AutoCAD
    3. Now click the “Fix Old Program“.
    4. Close the Converter App
  3. Now run AutoCAD as normal, Ribbon crash is solved.

Troubleshooting

To see which Windows Updates you have installed

  1. Right Click the Windows Start Menu in the bottom right and pick “Programs and Features”

    Select Programs and Features by Right-clicking the Windows 10 Start Menu

    Select Programs and Features by Right-clicking the Windows 10 Start Menu

  2. Click on “View Installed Updates” in the top left…

    Go to View installed Updates

    Go to View installed Updates

Detecting your installed version of Windows 10

  1. Right Click the Windows Start Menu in the bottom right and pick “Run“
  2. Type “Winver” then Enter
Copyright 2019 (c) Longbow Software