Author Archives: simonbooth

AutoCAD 2002 setup stuck at very end

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If you are installing AutoCAD 2002 and your setup is just sitting there right at the end at about 99% complete showing “Please wait, installation in progress”…

  1. Start Task Manager (right click on the Windows Taskbar and click “Start Task Manager”
  2. In Task Manager, make sure you have enabled the “Detailed view” 
  3. Pick the “Details” tab
  4. Search for all “msiexec.exe”
  5. Now look at all the msiexec.exe’s “PID” values
    1. Right click the msiexec.exe with the highest PID value (last run) and select “End Process Tree”
      1. Now check the AutoCAD setup, is it continuing again?
      2. If not, repeat 5.1

Copyright 2021 (c) Longbow Software

This app has been blocked for your protection

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If you are receiving a Windows error like this while installing, running or updating AutoCAD…

This app has been blocked for your protection
Installing an LT 2009 sp blocked by Windows

You will need the latest version of the Longbow Converter – download here

  1. Start the Converter App
  2. Click the Tools Menu->Advanced->Disable Windows 10 AAM
  3. Now reboot and try your software again

Copyright 2020 (c) Longbow Software

Installing AutoCAD MDT 2005 on Windows 7, Windows 8 and Windows 10

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Follow these instructions to solve issues around installing/running your old AutoCAD Mechanical 2005 on Windows 7, Windows 8 and Windows 10

IMPORTANT NOTE: Autodesk no longer supply License Activation codes for this version of AutoCAD. The best way is to transfer your existing license to the new PC but there are other options, we document them here

How to install MDT 2005 

  1. Obtain your purchased copy of the Longbow Converter here
  2. Start the Longbow Converter tool
    1. Insert your AutoCAD CD into your CDRom drive
    2. Select the 2nd tab named “Old AutoCAD Installer Reviver“
    3. Using the “…” button, path the to your AutoCAD CD
    4. Click “Run Old Installer”
      1. Read and follow all the prompts
      2. Once the AutoCAD setup starts, stop and read the next step…
  3. In the AutoCAD setup program, navigate through each setup dialog as normal, with these exceptions…
    1. When you arrive at the installation folder path setup dialog…
      1. it’s vitally important to make sure you install to c:\mdt2005 (not Program Files (x86)\AutoCAD Mechanical 2005)
    2. While installing…
      1. If you see an error in install “.NET Runtime Optimization Service has stopped working” – simply ignore by clicking the “Close Program” button
      2. If a message box appears warning that “64bit .NET Unavailable” – simply click OK to carry on and install AutoCAD as normal – this does not affect anything.
      3. Do not reboot if asked to do so
    3. Once installed
      1. Do not reboot if asked to do so
      2. Make sure to fully close the setup program when the installation is complete.
      3. Switch back to the Converter app and make sure it’s completed the final stage of processing using the “Old AutoCAD Program Reviver” tab – it should display “SUCCESS!”
  4. Finally, reboot your PC and run your AutoCAD as normal
    1. NOTE: When starting AutoCAD, if you see a warning dialog when you run saying “This program has known compatibility issues”
      1. Click “Don’t show this message again”
      2. then click “Run the Program…”

Troubleshooting

– If you are unable to activate your product, or the activation crashes:

– If you have crashing problems using the File->Open or File->Save dialogs inside of AutoCAD please read this blog entry on the File->Open or File->Save Crash in AutoCAD  

Copyright 2021 (c) Longbow Software

Install Adobe Acrobat 5 on Windows 10

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This post solves all the problems related to installing and running Adobe Acrobat 5 on Windows 10

  • If you have other Adobe products that you are having issues with please contact us so we can help you

How to Adobe Acrobat 5

NOTE: To ensure success, follow the instructions precisely as documented including using the same folder names and paths.

  1. Obtain your purchased copy of the Longbow Reviver App here (you will need V4.28 or newer)
  2. Start the Reviver App and note the user interface
  3. Insert your Adobe Acrobat CD into the CDRom drive, then click back to the Reviver App…
    1. From the “Old Installer Reviver” tab, use the ‘…’ button to pick your Adobe Acrobat CD e.g. D:\
    2. NOTE: if your CD has an “Acrobat” subfolder, pick that folder instead e.g. D:\acrobat.
    3. Now click the ‘Fix and Run Old Installer‘ button
      1. Follow the instructions for copying the CD
    4. Once the CD is copied the Reviver App will run a process on the copy of the CD, then launch the setup.
      1. Be patient as the process can take up to 45 minutes!
      2. Once the setup appears, stop and read the next step
  4. Once the setup application appears, enter your information as normal except when you get to the installation folder…
    1. You **must** change the default path to c:\adobe\acrobat5.5 (see image below)
    2. do not reboot the PC if prompted to do so
You must change the Destination Folder to c:\adobe\acrobat5.5
  1. Now complete the setup process as normal
    1. do not reboot if prompted to do so
    2. remember to fully close setup once completed
  2. Now back in the Reviver App…
    1. pick the “Old Program Reviver” tab
    2. Using the ‘…’ button pick the c:\adobe\acrobat5.5 folder
    3. Now click ‘Fix Old Program‘
      1. When it asks if you want to re-register, say Yes
  3. Once the Reviver App displays “Success!” you will now be able to run your Adobe Acrobat.
    1. If you see the message below, ignore like this…
ignore the Program Compatibility Assistant dialog


Troubleshooting

  • no notes yet

Copyright 2021 (c) Longbow Software

Block AutoCAD internet access

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If you want to run AutoCAD in offline mode and block all internet access to and from AutoCAD executables, including the licensing modules and tracking components…

  1. Obtain your purchased copy of the Longbow Converter here
  2. Start the Converter App
  3. Select the 3st tab named “Old AutoCAD Program Reviver”
    1. Using the “. . .” button, selection your AutoCAD installation
    2. Enable “Run in Offline Mode“
    3. Click “Fix Old Program“

NOTE: You can re-enable by disabling “Run in Offline Mode” and then clicking “Fix Old Program“

Copyright 2021 (c) Longbow Software

Install The Print Shop Deluxe 21 by Broderbund on Windows 10

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This post solves the various installation problems installing Broderbund’s ‘The Print Shop Deluxe 21’ on Windows 10…

How to install Print Shop Deluxe 21

NOTE: To ensure success, follow the instructions precisely as documented including using the same folder names and paths.

  1. Obtain your purchased copy of the Longbow Reviver App here (you will need V4.26 or newer)
  2. Start the Reviver App and note the user interface
  3. Insert your Print Shop Deluxe CD into the CDRom drive
    1. From the “Old Installer Reviver” tab, use the ‘…’ button to pick your Print Shop Deluxe CD.
    2. Now click the ‘Fix and Run Old Installer‘ button
      1. Follow the instructions for copying the CD
    3. Once the CD is copied the Reviver App will run a process on the copy of the CD, then launch the setup.
      1. Be patient as the process can take up to 45 minutes.
      2. Once the setup appears, stop and read the next step
  4. Once the setup application appears, enter your information as normal except when you get to the installation folder…
    1. You **must** change the default path to c:\PrintShop21 (see image below)
    2. do not reboot the PC if prompted to do so
  1. Now complete the setup process
    1. do not reboot if prompted to do so
    2. fully close setup
  2. Now back in the Reviver App…
    1. pick the “Old Program Reviver” tab
    2. Using the ‘…’ button pick the c:\PrintShop21 path
    • Now click ‘Fix Old Program‘
      • When it asks if you want to re-register, say Yes
  3. Once the Reviver App displays Success! you will now be able to run your Print Shop

Troubleshooting

  • The “Save As PDF” feature does not work on 64bit Windows (because the driver installed is 16bit). To get round this issue simply “Print” and select a PDF print driver

Copyright 2020 (c) Longbow Software

Installing 32bit AutoCAD Mechanical 2011 on Windows 7, Windows 8 and Windows 10

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These instructions solve issues around installing/running your old AutoCAD Mechanical 2011 on newer versions of 64bit Windows 7, Windows 8 and Windows 10. Some common issues are error messages like these

  • “This operating system is not supported by AutoCAD® Mechanical 2011”
  • “You cannot install this product on the current operating system”
  • “You are attempting to use a 32-bit installer on a 64-bit operating system”
  • “This is a 32-bit AutoCAD® Mechanical 2011. It cannot be installed on 64-bit Windows”

You can automatically solve these problems using our Longbow Converter App, it fixes and manages the AutoCAD Mechanical 2011 installation so that you can be up and running again… Follow these instructions:

How to install AutoCAD MDT 2011

  1. Obtain your purchased copy of the Longbow Converter here
  2. Start the Converter App and note the user interface
  3. Select the 1st tab named “AutoCAD 32bit Installer Converter“
    1. Using the “. . .” button, selection your AutoCAD installation CD
    2. Next, click the “Convert“ button and follow instructions
  4. Once the conversion process is complete
    1. click Install/Run Setup to start setup
    2. Simply install as normal, remembering to…
      1. Close the setup program when the installation is complete.
      2. Now back in the Converter app and make sure it’s completed the final stage of processing using the “Old AutoCAD Program Reviver” tab
  5. Now run your AutoCAD as normal
    1. NOTE: We highly recommend you install the service packs below

Installing AutoCAD MDT 2011 Service Packs

We recommend that you download and install the latest Service Packs from Autodesk which can be found here

AutoCAD Mechanical 2011 has 2 updates, you must install Update 1.1 first then Update 2… Here are the instructions for installing the AutoCAD MDT 2011 sp/updates/service packs

Troubleshooting

– If your AutoCAD crashes while interacting with the Ribbon click here

– If you are unable to activate your product, or the activation process crashes:

– If you have crashing problems using the File->Open or File->Save dialogs inside of AutoCAD please read this blog entry on the File->Open or File->Save Crash in AutoCAD   Copyright 2020 (c) Longbow Software

Installing 64bit AutoCAD LT 2015 on Windows 7, Windows 8 and Windows 10

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AutoCAD LT 2015 was not designed to run in Windows 10 (Windows 10 was released after AutoCAD LT 2015) and inevitably you will run into issues such as the infamous Ribbon crashing issue, slow startup problems, text scaling issues, etc.

You can automatically solve these problems using our Longbow Converter App, it fixes and manages the AutoCAD LT 2015 installation so that you can be up and running again… Just follow these easy instructions:

How to install 64bit AutoCAD LT 2015

  1. First, uninstall any existing AutoCAD LT 2015 installations on your computer
  2. Next, obtain the Longbow Converter App download here
  3. Start the Converter tool
    1. Pick the 1st tab named “AutoCAD 32bit Installer Converter“
    2. Using your mouse, right-click the tab text “AutoCAD 32bit Installer Converter” so that it changes to “AutoCAD 64bit Installer Converter“
    3. Next, using the “. . .” button, select your AutoCAD installation CD and follow the instructions presented by the Converter tool user interface.
  4. Once the conversion process is complete
    1. click Install/Run Setup to start setup
    2. Once you have completed the AutoCAD installation process…
      1. Completely close the setup program
      2. Go back to the Converter App and make sure it states “Success!“
  5. Now you can run your AutoCAD as normal

Installing AutoCAD LT 2015 sp2

  • Service Pack 2 also includes all of the updates from Service Pack 1.
  • Download AutoCAD LT 2015 sp2 and install normally

Troubleshooting

– If your AutoCAD is running really slowly, try disabling your integrated graphics card so you can run your high-performance card instead

– If you are unable to activate your product, or the activation process crashes:

– If you have crashing problems using the File->Open or File->Save dialogs inside of AutoCAD please read this blog entry on the File->Open or File->Save Crash in AutoCAD

Copyright 2020 (c) Longbow Software

AutoCAD FATAL ERROR Unhandled c000000dh Exception at 719d4ba1h

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This error can happen if you upgrade your Windows version (say Windows 7) to Windows 10 without first removing your AutoCAD install. Check out this post where we talk about how to correctly upgrade your AutoCAD to Windows 10

If you are hitting this error:

  • try installing your AutoCAD’s latest Service Packs/Updates
  • add all application exe’s to your anti-virus Exclusion list

If that doesn’t solve the issue then most likely you will have problems remedying because even an uninstall/reinstall doesn’t solve the problem.

If you get stuck with this issue, you can contact us and we’ll try and help

Copyright 2020 (c) Longbow Software

Installing Sem Group Xilog Plus 1.1 on Windows 7, Windows 8 and Windows 10 64bit

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It’s totally possible to install Xilog Plus on newer versions of Windows (even Windows 10 64bit) but you will need the appropriate drivers to drive your CNC

How to install Sem Group Xilog Plus

  1. Obtain your purchased copy of the Longbow Reviver App here
  2. Start the Reviver App and note the user interface
  3. Insert your Xilog Plus CD
    1. From the “Old Installer Reviver” tab, use the ‘…’ button to pick the CD
    2. Now click the ‘Fix and Run Old Installer‘ button
      1. Follow the Reviver App instructions
      2. Once the setup appears, stop and read the next step
  4. Once the setup application appears, go through the setup as normal except when you get to select the installation folder (Destination Install Folder)…
    1. You **must** change the default path to c:\xilogplus (instead of C:\Program Files\Scm Group\Xilog Plus)
    2. Also, do not run Xilog Plus at the end of the setup because an extra step is needed to fix the installed program files.
  5. Once the setup is completed
    1. Make sure setup is closed down
    2. Go back to the Reviver App and wait for Success! to be displayed.
    3. In the Reviver App, pick the “Old Program Reviver” tab
    1. Using the ‘…’ button pick the path c:\xilogplus
    2. Now click ‘Fix Old Program‘
      1. When the Reviver App asks if you want to re-register, say Yes
  6. Once the Reviver App displays Success! Now you can run

Copyright 2020 (c) Longbow Software

Installing Qualcomm Eudora 7 on Windows 10

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Apparently, a lot of people are still using Eudora 7 but have lots of issues running on Windows 10. Here’s how to easily get Eudora working on Windows 10, simply use our Longbow Reviver tool (for fixing legacy apps on new versions of Windows)

How to install Eudora

  1. Obtain your purchased copy of the Longbow Reviver App here
  2. Start the Reviver App and note the user interface
  3. Insert your Eudora CD (or copy your Eudora_7.exe setup to c:\EudoraCD)
    1. From the “Old Installer Reviver” tab, use the ‘…’ button to pick the CD (or if you copied your Eudora_7.exe setup then pick the c:\EudoraCD folder).
    2. Now click the ‘Fix and Run Old Installer‘ button
      1. Follow the Reviver App instructions
      2. Once the setup appears, stop and read the next step
  4. Once the setup application appears, go through the setup as normal except when you get to select the installation folder (Destination Install Folder)…
    1. You **must** change the default path to c:\eudora (instead of C:\Program Files (x86)\Qualcomm\Eudora)
    2. Also, do not run Eudora at the end of the setup because an extra step is needed to fix the installed program files.
  5. Once the setup is completed
    1. Make sure setup is closed down
    2. Go back to the Reviver App and wait for Success! to be displayed.
    3. In the Reviver App, pick the “Old Program Reviver” tab
    1. Using the ‘…’ button pick the path c:\eudora
    2. Now click ‘Fix Old Program‘
      1. When the Reviver App asks if you want to re-register, say Yes
  6. Once the Reviver App displays Success! you can run your c:\eudora\eudora.exe happily ever after

Copyright 2020 (c) Longbow Software

Installing ORCAD 9 on 64bit Windows 7, 8 and Windows 10

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This post solves all of the problems related to installing and running ORCAD 9 on 64bit versions of Windows 7, Windows 8 and Windows 10. Common issues are like this one shown below which prevents installation…

Windows 16bit setup error - This app can't run on your PC
Windows 16bit setup error – This app can’t run on your PC

How to install ORCAD 9

  1. Obtain your purchased copy of the Longbow Reviver App here (you will need V4.25 or newer)
  2. Start the Reviver App and note the user interface
  3. Insert your ORCAD CD
    1. From the “Old Installer Reviver” tab, use the ‘…’ button to pick your ORCAD CD.
    2. Now click the ‘Fix and Run Old Installer‘ button
      1. Follow the instructions for copying the CD
    3. Once the CD is copied the Reviver App will run a process on the copy of the CD, then launch the setup.
      1. Be patient as the process can take up to 45 minutes.
      2. Once the setup appears, stop and read the next step
  4. Once the setup application appears, go through the setup as normal except when you get to select the installation folder (Destination Directory)…
    1. You **must** change the default path to c:\orcad9
    2. do not run ORCAD at the end of the setup because an extra step is needed to fix the program files.
  5. Once the setup is completed, go back to the Reviver App and wait for Success! to be displayed.
    1. Finally, back in the Reviver App, pick the “Old Program Reviver” tab
    2. Using the ‘…’ button pick the c:\orcad9 path
    3. Now click ‘Fix Old Program‘
      1. When the Reviver App asks if you want to re-register, say Yes
  6. Once the Reviver App displays Success! you can run your c:\orcad9 happily ever after.

Copyright 2020 (c) Longbow Software

Installing 32bit AutoCAD Land Desktop 2009 (LDT) on 64bit Windows 7, 8 and Windows 10

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These instructions solve issues around installing/running your old AutoCAD LDT 2009 on newer versions of 64bit Windows 7, Windows 8 and Windows 10. Some common issues are error messages like these…

  • “This operating system is not supported by AutoCAD® Land Desktop 2009”
  • “You cannot install this product on the current operating system”
  • “You are attempting to use a 32-bit installer on a 64-bit operating system”
  • “This is a 32-bit AutoCAD® Land Desktop 2009. It cannot be installed on 64-bit Windows”

You can automatically solve these problems using our Longbow Converter App, it manages the AutoCAD LDT 2009 installation so that you can be up and running again, no problem… Just follow these instructions:

IMPORTANT NOTE: Autodesk no longer supply License Activation codes for this version of AutoCAD. The best way is to transfer your existing license to the new PC but there are other options, we document them here

How to install AutoCAD LDT 2009

This image has an empty alt attribute; its file name is ProblemSolved-1.png
  1. Obtain your purchased copy of the Longbow Converter here
  2. Start the Converter App and note the user interface
  3. Select the 1st tab named “AutoCAD 32bit Installer Converter“
    1. Using the “. . .” button, selection your AutoCAD installation CD
    2. Next, click the “Convert“ button and follow the App instructions
  4. Once the conversion process is complete
    1. click Install/Run Setup to start setup
    2. Simply install as normal, then…
      1. Make sure to close the setup program when the installation is complete.
      2. Next, switch back in the Converter App and make sure it’s completed the final stage of processing using the “Old AutoCAD Program Reviver” tab
  5. Now run your AutoCAD as normal

Installing AutoCAD LDT 2009 Service Packs

We recommend that you download and install the latest Service Packs from here

Troubleshooting

– If your AutoCAD crashes while interacting with the Ribbon click here

– If you are unable to activate your product, or the activation process crashes:

– If you have crashing problems using the File->Open or File->Save dialogs inside of AutoCAD please read this blog entry on the File->Open or File->Save Crash in AutoCAD

Copyright 2020 (c) Longbow Software

Installing InstaForm Invoices & Estimates Pro 2.0 on Windows 10

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You may be running into various errors when you install your InstaForm on Windows 10, example…

Application Terminated: Error: Null object reference at line ….

It is possible to install Nova’s InstaForm Invoices & Estimates Pro 2.0 on Windows 10 and make it work just fine, just follow these instructions…

How to install Invoices & Estimates Pro 2.0

  1. You will need to obtain the Longbow Reviver App from here
  2. Using Windows Explorer, copy your entire InstaForm Invoices & Estimates Pro 2.0 CD to your hard drive, copy to a folder path c:\CDs\InstaForm
  3. Start the Longbow Reviver App…
    1. Select the 1st tab named “Old Installer Reviver” and using the ‘…’ button pick the C:\CDs\InstaForm\NXW folder
    2. Next, click the ‘Fix and Run Old Installer’ button
    3. Read and understand all the prompts that appear, then continue by clicking OK.
  4. Install as normal, except:
    1. Be sure to install to precisely to this folder – c:\InstaForm\Invoices and Estimates Pro – not the folder prompted in setup which installs to Program Files…
    2. Close setup – Do not reboot if prompted to do so
You must not install to Program Files
  1. Now InstaForm Invoices & Estimates Pro 2.0 is installed, but we need to fix the program files…
    1. Go back to the Longbow Reviver app…
    2. Select the 2nd tab “Old Program Reviver” and using the ‘…’ button pick the newly installed  folder c:\InstaForm\Invoices and Estimates Pro
    3. Set the “Run As” dropdown to Windows XP sp2
    4. Next, click ‘Fix Old Program’ then click ‘YES’ if the Reviver tool asks if you want to re-register…
  2. Now you can happily run your InstaForm Invoices & Estimates Pro 2.0 on Windows 10!

Copyright 2020 (c) Longbow Software

Install QuickCAD on Windows 7, Windows 8 and Windows 10

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This post solves the installation problems installing QuickCAD on new versions of Windows, in particular this error which prevents installation…

Windows 16bit setup error - This app can't run on your PC
Windows 16bit setup error – This app can’t run on your PC

How to install QuickCAD

  1. Obtain your purchased copy of the Longbow Reviver App here (you will need V4.23 or newer)
  2. Start the Reviver App and note the user interface
  3. Insert your QuickCAD CD
    1. From the “Old Installer Reviver” tab, use the ‘…’ button to pick your QuickCAD CD.
    2. Now click the ‘Fix and Run Old Installer‘ button
      1. Follow the instructions for copying the CD
    3. Once the CD is copied the Reviver App will run a process on the copy of the CD, then launch the setup.
      1. Be patient as the process can take up to 45 minutes.
      2. Once the setup appears, stop and read the next step
  4. Once the setup application appears, enter your information as normal except when you get to the installation folder…
    1. You **must** change the default path to c:\quickcad
    2. do not run QuickCAD at the end of the setup because an extra step is needed to fix the program files.
You *must* change the install path to c:\quickcad
  • Once the setup is complete, go back to the Reviver App and wait for Success! to be displayed.
  • Now back in the Reviver App, pick the “Old Program Reviver” tab
    • Using the ‘…’ button pick the c:\quickcad path
    • Now click ‘Fix Old Program‘
      • When it asks if you want to re-register, say Yes
  • Once the Reviver App displays Success! you can run your c:\quickcad\QuickCad.exe happily ever after.

Copyright 2019 (c) Longbow Software

Installing 32bit AutoCAD Electrical 2012 on Windows 7, Windows 8 and Windows 10

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These instructions solve issues around installing/running your old AutoCAD Electrical 2012 on newer versions of 64bit Windows 7, Windows 8 and Windows 10. Some common issues are error messages like these

  • “This operating system is not supported by AutoCAD® Electrical 2012”
  • “You cannot install this product on the current operating system”
  • “You are attempting to use a 32-bit installer on a 64-bit operating system”
  • “This is a 32-bit AutoCAD® Electrical 2012. It cannot be installed on 64-bit Windows”

You can automatically solve these problems using our Longbow Converter App, it fixes and manages the AutoCAD Electrical 2012 installation so that you can be up and running again… Follow these instructions:

How to install AutoCAD Electrical 2012

  1. Obtain your purchased copy of the Longbow Converter here
  2. Start the Converter App and note the user interface
  3. Select the 1st tab named “AutoCAD 32bit Installer Converter“
    1. Using the “. . .” button, selection your AutoCAD installation CD
    2. Next, click the “Convert“ button and follow instructions
  4. Once the conversion process is complete
    1. click Install/Run Setup to start setup
    2. Simply install as normal, then…
      1. Close the setup program when the installation is complete.
      2. Now switch back in the Converter App and make sure it’s completed the final stage of processing using the “Old AutoCAD Program Reviver” tab
  5. Now run your AutoCAD as normal

Installing AutoCAD Electrical 2012 Service Packs

We recommend that you download and install the latest Service Packs from Autodesk which can be found here

Troubleshooting

– If your AutoCAD crashes while interacting with the Ribbon click here

– If you are unable to activate your product, or the activation process crashes:

– If you have crashing problems using the File->Open or File->Save dialogs inside of AutoCAD please read this blog entry on the File->Open or File->Save Crash in AutoCAD

Copyright 2019 (c) Longbow Software

Installing 64bit AutoCAD Electrical 2012 on Windows 8 and Windows 10

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AutoCAD Electrical 2012 was not designed to run in Windows 10 (Windows 10 was released after AutoCAD 2012) and inevitably you will run into issues such as the infamous Ribbon crashing issue, slow startup problems, text scaling issues, etc.

You can automatically solve these problems using our Longbow Converter App, it fixes and manages the AutoCAD Electrical 2012 installation so that you can be up and running again… Just follow these easy instructions:

How to install AutoCAD Electrical 2012

  1. First, uninstall any existing AutoCAD Electrical 2012 installations on your computer
  2. Next obtain a copy of the Longbow Converter App, download here
  3. Start the Converter tool
    1. Pick the 1st tab named “AutoCAD 32bit Installer Converter“
    2. Using your mouse, click the “32bit” button so that it changes to “AutoCAD 64bit Installer Converter“
    3. Next, using the “. . .” button, select your AutoCAD installation CD and follow the instructions presented by the Converter tool user interface.
  4. Once the conversion process is complete
    1. click Install/Run Setup to start setup
    2. Once you have completed the AutoCAD installation process…
      1. Completely close the setup program
      2. Go back to the Converter App and make sure it states “Success!”
  5. Now you can run your AutoCAD as normal

Troubleshooting

– If you are unable to activate your product, or the activation process crashes:

– If you have crashing problems using the File->Open or File->Save dialogs inside of AutoCAD please read this blog entry on the File->Open or File->Save Crash in AutoCAD

Copyright 2019 (c) Longbow Software

Error: “Please install DirectX before installing AutoCAD”

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While installing AutoCAD you may run into a blocking issue whereby the DirectX runtime (which AutoCAD relies upon for its hardware 3D capability) fails to install for some reason (Error 1603). Solutions posted on Autodesk website show how to edit the setup.ini file to try and solve this issue, however, upon doing so you get a new error, for instance…

“Error: Please install DirectX before installing AutoCAD MEP 2013”

You can easily solve this issue (and others) by installing your AutoCAD using the Longbow Converter App. It manages the install and bypasses all issues like these automatically so you can be up and running again. You will need V11.19 or newer of the Converter App). But be aware of these caveats:

  • The Converter will allow you to ignore the DirectX failure and allow AutoCAD to correctly install, but DirectX won’t be installed. This means that:
    • 2D will work fine
    • 3D will fine, but only in Software mode (slower)
    • Everytime you start AutoCAD you will get a Heidi error, like this one…

      “…the configured heidi driver cannot be loaded…“

      to stop this, in AutoCAD, right click the Command Line->Options->System->Graphics Performance->HardWare Acceleration: Turn off

Copyright 2019 (c) Longbow Software

Install 32bit AutoCAD 2019 on Windows 7, Windows 8 and Windows 10

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These instructions solve issues around installing/running 32bit AutoCAD 2019 on 64bit Windows 7, Windows 8 and Windows 10. Some common issues are error messages like these…

  • “This operating system is not supported by AutoCAD® 2019”
  • “You cannot install this product on the current operating system”
  • “You are attempting to use a 32-bit installer on a 64-bit operating system”
  • “This is a 32-bit AutoCAD® 2019. It cannot be installed on 64-bit Windows”

You can automatically solve these problems using our Longbow Converter App, it fixes and manages the AutoCAD 2019 installation so that you can be up and running again… Follow these instructions:

How to install AutoCAD 2019

  1. Obtain your purchased copy of the Longbow Converter here
  2. Start the Converter App and note the user interface
  3. Select the 1st tab named “AutoCAD 32bit Installer Converter“
    1. Using the “. . .” button, selection your AutoCAD installation CD
    2. Next, click the “Convert“ button and follow the instructions
  4. Once the conversion process is complete
    1. click Install/Run Setup to start setup
    2. Simply install as normal, remembering to…
      1. Close the setup program when the installation is complete.
      2. Do not reboot if prompted to do so.
      3. Back in the Converter app and make sure it has completed the final stage of processing using the “Old AutoCAD Program Reviver” tab
  5. Now run your AutoCAD as normal  

Troubleshooting

No issues at this time

Copyright 2019 (c) Longbow Software



Install 32bit AutoCAD 2018 on Windows 7, Windows 8 and Windows 10

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These instructions solve issues around installing/running 32bit AutoCAD 2018 on 64bit Windows 7, Windows 8 and Windows 10. Some common issues are error messages like these…

  • “This operating system is not supported by AutoCAD® 2018”
  • “You cannot install this product on the current operating system”
  • “You are attempting to use a 32-bit installer on a 64-bit operating system”
  • “This is a 32-bit AutoCAD® 2018. It cannot be installed on 64-bit Windows”

You can automatically solve these problems using our Longbow Converter App, it fixes and manages the AutoCAD 2018 installation so that you can be up and running again… Follow these instructions:

How to install AutoCAD 2018

  1. Obtain your purchased copy of the Longbow Converter here
  2. Start the Converter App and note the user interface
  3. Select the 1st tab named “AutoCAD 32bit Installer Converter“
    1. Using the “. . .” button, selection your AutoCAD installation CD
    2. Next, click the “Convert“ button and follow the instructions
  4. Once the conversion process is complete
    1. click Install/Run Setup to start setup
    2. Simply install as normal, remembering to…
      1. Close the setup program when the installation is complete.
      2. Do not reboot if prompted to do so.
      3. Back in the Converter app and make sure it has completed the final stage of processing using the “Old AutoCAD Program Reviver” tab
  5. Now run your AutoCAD as normal  

Troubleshooting

No issues at this time

Copyright 2019 (c) Longbow Software

Installing Terrain Navigator Pro on Windows 7, Windows 8 and Windows 10

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While attempting to install MapTech’s Terrain Navigator Professional on 64bit Windows 7, 8 or 10 you receive this error…

Windows 16bit setup error - This app can't run on your PC

Windows 16bit setup error – This app can’t run on your PC

You can solve the problem with our Longbow Reviver solution

How to install Terrain Navigator Pro

  1. First you need to purchase the Longbow Reviver here – sorry, it’s not free 
  2. Insert your Terrain Navigator CD into your computer
  3. Next, start In the Reviver App
    1. Click on the 1st tab named “Old Installer Reviver“
    2. Using the “. . .” button, pick the path to the CD
    3. Now click “Fix and Run Old installer”
      1. Follow the on screen prompts…
      2. BE PATIENT – Terrain Navigator Setup may take up to 90 minutes to start, when it does stop and read the next step
  4. Once the Terrain Navigator Pro setup starts up
    1. install as normal except when prompted for the installation path, don’t install to c:\Program Files\Maptech\Terrain Navigator Pro but instead install to
      c:\Maptech\Terrain Navigator Pro as shown below…
c:\Maptech\Terrain Navigator Pro as shown above
  • Once setup is complete, you can now happily run
    c:\Maptech\Terrain Navigator Pro\Terpro\terpro.exe

Troubleshooting

  1. If you still are running into issues, contact Longbow Support

Copyright 2019 (c) Longbow Software

Installing Microsoft Office 2007 on Windows 10

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Recently, I had problems installing Office 2007 on Windows 10 64bit… The issue was unexplained; Office 2007 setup simply “failed installing PowerPoint” and then just gave up without any error messages. So here’s what I did to solve it:

How to install Office 2007

  1. First step, purchase this tool, the Longbow Reviver here – sorry, it’s not free 🙁
  2. Insert the Microsoft Office CD into your computer
  3. Next, start In the Reviver App
    1. Click on the tab named “Old Program Reviver“
    2. Using the “. . .” button, pick the path to the CD
    3. Select “Windows Vista” from the “Run As” dropdown
    4. Now click “Fix Old Program“
  4. Once the Reviver tool has completed, run setup.exe from the Microsoft CD to install as normal

Troubleshooting

Copyright 2019 (c) Longbow Software

Installing Adobe Photoshop CS and ImageReady CS on Windows 7, Windows 8 and Windows 10

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This post solves all issues related to installing Adobe Photoshop CS and ImageReady CS on Windows 7, Windows 8 and Windows 10 both 64bit and 32bit…


How to install Adobe Photoshop CS and ImageReady CS

A quick word of advice: best to follow the instructions below precisely and to the letter, including folder names and paths, that way you will reduce the risk of having any problems…

  1. Obtain your copy of the Longbow Reviver tool here
  2. Using Windows Explorer, copy your entire
    Adobe Photoshop CS and ImageReady CS install CD media to your hard drive, to a folder path c:\InstallCDs\Adobe\PhotoshopCS
  3. Start the Longbow Reviver tool…
    1. Select the 1st tab “Old Installer Reviver“
    2. Using the “…” button, pick the c:\InstallCDs\Adobe\PhotoshopCS\Photoshop folder
    3. Now click the Fix and Run Old Installer button
    4. Read and understand all the prompts that appear, then continue by clicking OK… (read the next step)
  4. In the setup program, navigate through each setup dialog as normal, except when you get to the installation folder…
    1. make sure you update the entry from .C:\Program Files (x86)\Adobe\Photoshop CS to c:\Adobe\Photoshop CS
    2. Repeat – You *must* instal to
      c:\Adobe\Photoshop CS
  5. Now carry on with the install…
  6. Once Photoshop is installed…
    1. quit the Adobe setup and go back to the Reviver tool
    2. Select the 2nd tab “Old Program Reviver“
    3. using the “…” button pick the newly installed c:\Adobe\Photoshop CS folder and click Fix Old Program.
  7. Now you can happily run your Adobe Photoshop CS and ImageReady CS  on Windows 7, Windows 8 or Windows 10 32bit or 64bit!

Troubleshooting

Copyright 2019 (c) Longbow Software

Installing Adobe Photoshop 5 LE on Windows 7, Windows 8 and Windows 10

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This post solves all issues related to installing Adobe Photoshop 5.0 Limited Edition on Windows 7, Windows 8 and Windows 10 both 64bit and 32bit…

…including the Autoplay application where it simply does nothing…

Adobe Photoshop Autoplay options do nothing
Adobe Photoshop Autoplay options do nothing

and/or you are seeing a message appear when running 16bit setup.exe…

This app can't run on your PC. To find a version that runs with your PC check with the publisher
This app can’t run on your PC. To find a version that runs with your PC check with the publisher.

Installing your Adobe Photoshop 5.0 Limited Edition on Windows 7, Windows 8 or Windows 10 32bit or 64bit can be very easily defined in these short steps…

How to install Adobe Photoshop 5 Limited Edition

A quick word of advice: best to follow the instructions below precisely and to the letter, including folder names and paths, that way you will reduce the risk of having any problems…

  1. Obtain your copy of the Longbow Reviver tool here
  2. Using Windows Explorer, copy your entire Adobe Photoshop 5.0 install CD media to your hard drive, to a folder path c:\InstallCDs\Adobe\Photoshop5
  3. Start the Longbow Reviver tool…
    1. Select the 1st tab “Old Installer Reviver“
    2. Using the “…” button, pick the c:\InstallCDs\Adobe\Photoshop5\PHOTOSLE folder
    3. Now click the Fix and Run Old Installer button
    4. Read and understand all the prompts that appear, then continue by clicking OK… (read the next step)
  4. Now, I know it’s unheard of these days, but at this point expect to wait up to 45 to 90 minutes for your Adobe Photoshop 5.0 Limited Edition setup.exe program to appear (be patient!)
    1. Once the Photoshop 5 setup application displays all in Blue, stop and read the next step…
  5. In the setup program, navigate through each setup dialog as normal, except when you get to the installation folder, make sure you update the entry from .\Adobe\Photoshop 5.0 LE (notice the dot at the beginning) to c:\Adobe\Photoshop 5.0 LE 
  6. Now carry on with the install…
    1. Ignore any errors related to not being able to “…create the folder ‘Adobe Photoshop 5′”, you will have to manually create a shortcut on your computer Desktop to your c:\Adobe\Photoshop 5.0 LE\photosle.exe by hand.
    2. Do not reboot if prompted to do so
  7. Once Photoshop is installed
    1. quit the Adobe setup and go back to the Reviver tool
    2. Select the 2nd tab “Old Program Reviver“
    3. using the “…” button pick the newly installed c:\Adobe folder and click Fix Old Program.
  8. Finally, create a shortcut on your Desktop which points to c:\Adobe\Photoshop 5.0\photosle.exe
  9. Now you can happily run your Adobe Photoshop 5.0 on Windows 7, Windows 8 or Windows 10 32bit or 64bit!


Troubleshooting

Copyright 2019 (c) Longbow Software