It seems that a new Computers with the latest version of Windows 10 or computers that recently ran Windows Update for Windows 10 has caused Ribbon crashing issues with AutoCAD versions…
AutoCAD starts up, but any interactions with AutoCAD’s Ribbon, Status bar, or Right clicking the Command line causes AutoCAD to crash out instantly with:
Error: Unhandled Exception
We found that this issue is caused by the new .NET 4.7 update.
This update came down as part of KB3186568 and comes as standard in Windows 10 Creators Update (version 1703). Uninstalling all of the affected Windows Updates is not a solution because they are eventually forced down by Microsoft; besides Windows updates usually have security updates which stop hackers from gaining access to your computer so they should always be installed.
We have just released an update to fully fix this issue so you can once again rely on Windows Updates. We have solved this problem via our Longbow Converter App, you will need V10.18 or newer. Here’s what you need to do:
Obtain your copy of the Longbow Converter App here
Important: You must first uninstall your current version of AutoCAD before continuing to the next step
Reinstall your AutoCAD by clicking the instructions for your version of AutoCAD below…
Using Windows Explorer, backup/copy Disk 1 of your ADT2013 CD to your hard drive, to a folder path c:\Autodesk\ADT2013
If you have more CD’s, backup/copy them all directly over the top of Disk 1, overwrite all files in your previously copied c:\Autodesk\ADT2013 folder
If you have a single self extracting exe downloaded from Autodesk called something like AutoCAD_Arch_2013_English_Win_32bit.exe
Simply run the exe, it will ask to unzip to a folder inside of c:\Autodesk, make a note of the folder for later use (we’ll refer to it from here as c:\Autodesk\ADT2013), now click OK. Wait until all of the files have extracted, when they do, the ADT2013 setup will automatically launch – simply close it and move to the next step.
Now, start the Longbow Converter tool
select the 1st tab titled “AutoCAD 32bit Installer Converter“
pick the c:\Autodesk\ADT2013 folder
and click the “Convert…” button..
Simply install as normal.Once the conversion process is complete, click the “Install/Run Setup” button to start setup.
Windows 8, Windows 8.1 and Windows 10 users: Once the installation process is complete, go back to the Converter
select the 3rd tab named “Old AutoCAD Program Reviver“
pick the newly installed C:\Program Files (x86)\Autodesk\AutoCAD Architecture 2013 folder
then click “Fix Old Program”
Now you can happily run your AutoCAD Architecture 2013 32bit on Windows 7, Windows 8 and Windows 10!
Installing ADT 2013 Service Packs
There are 2 sp’s for AutoCAD Architecture 2013, these are the the 32bit versions of the sp’s
select the 2nd tab named “Old AutoCAD Installer Reviver“,
pick the newly created c:\Autodesk\Express Tools R14 Volume 6 folder
now click the “Run Old installer” button.
Read and understand all the prompts before pressing OK.
Now, I know it’s unheard of these days, but at this point expect to wait up to 45 minutes for your AutoCAD R14 Express Tools setup.exe program to fully appear. Once the setup starts, stop and read the next step…
In the setup program, navigate through each setup dialog as normal, except when you get to the installation folder, **it’s vitally important to make sure you install to c:\acadR14 (not Program Files (x86)\AutoCAD Express Tools as usually prompted)**
Do not reboot if prompted to do so
Now you can happily run your Express Tools inside of AutoCAD R14 running on Windows 7, Windows 8 and Windows 10 – using Windows Explorer, simply navigate to c:\acadr14 and double click acad.exe to start AutoCAD R14 and to use Express Tools R14
If your Express Tools R14 setup is not starting after 45 minutes, try rebooting, then restart the steps above. If it is still failing, most likely it’s because of another application on your system which is preventing our setup routine from starting (perhaps anti-virus, or similar) – try the same steps as above in Windows Safe Mode
There’s this really cool and easy tool on the web called join.me, it allows you to quickly share your screen with someone over the internet. It’s particularly handy for issues where your computer needs direct Technical Support.
Here’s how to host a meeting **quickly** with join.me…
Your 64bit AutoCAD 2010 was never designed to run in Windows 10, Windows 8 or Windows 8.1 64bit (these versions of Windows are newer than AutoCAD 2010) – you may see random crashing, hanging on startup and/or slow performance…
If you are trying to open a DWG file with AutoCAD and you get the message “Drawing File was created by an incompatible version” it’s because somewhere along the line your AutoCAD DWG files were saved with a newer version of AutoCAD.