Installing AutoCAD 2000 on Windows 11

Most current AutoCAD 2000 users are very used to the software package and cannot do without it. With the latest hardware and required move to new Windows versions, trying to install your AutoCAD 2000 gives an error like this one…

Windows 16bit setup error - This app can't run on your PC

Windows 16bit setup error – This app can’t run on your PC

Or maybe this error…

Setup Halted System requirements error Wrong OS, AutoCAD supports Windows NT 4.0, Windows NT 5.0, Windows 95 and Windows 98

Error while trying to install AutoCAD 2000

…all is not lost, just read on…

Ransomware Protection Windows 11 and AutoCAD

Just before we start note that Windows 11 comes with a Ransomware Protection which includes Controlled Folder Access. Controlled folder access blocks applications from writing to your Documents, Pictures, Videos, Music, Public and Favorites folders. AutoCAD versions all the way to AutoCAD 2021 write to certain user Public folders and are therefore blocked by this feature. This can cause issues with all sorts of things including activating your AutoCAD license and even running AutoCAD. Ransomware Protection is an important feature of Windows 11 but it will affect your AutoCAD unless you allow AutoCAD and its dependent applications access to the controlled folders.

How to install AutoCAD 2000

A quick word of advice: please follow the instructions below precisely as documented including using the same folder names and paths. This will significantly reduce the risk of having any problems…
  1. If you don’t yet have a copy of the Longbow Converter App you can purchase it here or click on the download link we sent you via email in order to download the Converter App to your PC.
  2. Before installing the Converter App, make sure the files downloaded from our site are not blocked by Windows SmartScreen… Windows 11 is finicky, click the TLC zip first to make sure it’s fully selected then Right+click the file and select Properties. Be sure to check the Unblock checkbox as shown below and Click OK…
  3. Double click the zip file to open it and install the TLC application as normal. By the way, TLC stands for The Longbow Converter
  4. Now, start the Longbow Converter tool by double clicking the Longbow Converter shortcut on your Desktop… .
    1. Insert your AutoCAD 2000 CD
    2. Select the 2nd tab titled “Old AutoCAD Installer Reviver” by clicking on it
    3. Next, using the ‘…’ button select your AutoCAD 2000 CD
    4. Next, click the “Run Old Installer” button and follow the onscreen instructions. If all is well a dialog will appear stating success, simply click OK to start your AutoCAD setup.
  5. For AutoCAD 2000, the Migration Wizard almost instantly pops up
    1. simply click “Install 2000” as normal.
    2. Now, I know it’s unheard of these days, but at this point expect to wait at least 45 minutes for your AutoCAD 2000 setup.exe program to fully appear – please be patient
    3. Once the setup starts, stop and read the next step
  6. In the setup program, navigate through each setup dialog as normal, except when you get to the installation folder **it’s vitally important to make sure you install to c:\acad2000 (not Program Files (x86)\AutoCAD 2000 as usually prompted)**  e.g.Setting AutoCAD 2000 custom install directory to c:\acad2000Setting AutoCAD 2000 custom install directory to c:\acad2000
    1. Once you have set the Destination Folder to c:\acad2000, install as normal by selecting the Typical install
    2. Ignore the error message that the shortcut cannot be created “Cannot create folder AutoCAD 2000“, you will need to create the program shortcut by hand once the installation is finished.
    3. Do not reboot if prompted to do so
  7. Once setup has completed…
    1. Make sure to fully close the setup program
    2. Back in the Converter App…
      1. make sure it has completed the final stage of processing using the “Old AutoCAD Program Reviver” tab – it should display “SUCCESS” in green…
  8. Now Reboot your PC
  9. Your AutoCAD 2000 is ready to run as it is right now, simply use Windows Explorer, navigate to c:\acad2000 and double click acad.exe (if you want a shortcut on the Desktop you will have to manually create it)

Installing AutoCAD 2000 Express Tools

If you rely on AutoCAD 2000 Express Tools or you are seeing “Missing Application: RTEXT” Proxy dialog when you are loading on a drawing, here are the instructions for installing Express Tools Volume 9 for AutoCAD 2000

Installing AutoCAD 2000 ObjectDBX Classes Object Enabler

  1. Download AutoCAD 2000 ObjectDBX Classes Object Enabler from here
  2. Unzip to folder path c:\Autodesk
  3. Start the Converter
    1. select the 2nd tab named “Old AutoCAD Installer Reviver
    2. Using the “…” button, pick the c:\Autodesk\AutoCAD 2000 – ObjectDBX Classes Object Enabler folder
    3. click ‘Run Old Installer
    4. Install as normal

Installing AutoCAD 2000 AEC Object Enabler 2.11

  1. Download AutoCAD 2000 AEC Object Enabler 2.11 from here
  2. Unzip your newly downloaded sp to folder path c:\Autodesk\AutoCAD2000-AEC211
  3. Start the Converter
    1. select the 2nd tab named “Old AutoCAD Installer Reviver
    2. Using the “…” button, pick the c:\Autodesk\AutoCAD2000-AEC211 folder
    3. click ‘Run Old Installer
    4. Wait for the setup to appear, it could take up to 45 minutes, then install as normal

Installing AutoCAD 2000 Architectural Object Enabler 3.02

  1. Download AutoCAD 2000 Architectural Object Enabler 3.02 from here
  2. Unzip and install as normal

Installing AutoCAD 2000 Service Pack 1

NOTE: Recommended only installing this sp if you really need it. Installing this service pack may break your AutoCAD because it may not match your specific AutoCAD CD. If it breaks, you will have to uninstall AutoCAD and reinstall again.

  1. Download AutoCAD 2000 sp1 from here
    1. Unzip the downloaded zip file to folder path c:\Autodesk\sp
  2. Start the Converter
    1. select the 2nd tab named “Old AutoCAD Installer Reviver
    2. pick the c:\Autodesk\sp\AutoCAD 2000 sp1 folder
    3. click ‘Run Old Installer
    4. Wait for the setup to appear, it could take up to 45 minutes, then install as normal

Installing AutoCAD 2000 Service Pack 2

  1. Download AutoCAD 2000 sp2 from here
  2. Unzip the downloaded zip file to folder path c:\Autodesk\sp
  3. Start the Converter
    1. select the 2nd tab named “Old AutoCAD Installer Reviver
    2. pick the c:\Autodesk\sp\AutoCAD 2000 sp2 folder
    3. click ‘Run Old Installer
    4. Wait for the setup to appear, it could take up to 45 minutes, then install as normal

Installing AutoCAD 2000 3D Graphics System Update 1

If you use 3D a lot in AutoCAD 2000, you should read on to install the 3DUpdate…

  1. Download AutoCAD 2000 3D Graphics System Update1 from here
  2. Unzip your newly downloaded sp to folder path c:\Autodesk\update
  3. Start the Converter, select the 2nd tab, pick the c:\Autodesk\update folder and click ‘Run’
  4. Wait for the setup to appear, it could take up to 45 minutes, then install as normal.

NOTE: Some users have found that the 3D Graphics System Update runs through the install as normal but doesn’t actually update the modules. If you suspect this is true, contact Longbow Software Support.

Troubleshooting

  • If your AutoCAD 2000 setup is not starting after 45 minutes
    • try rebooting, then restart the steps above. If it is still failing, most likely it’s because of another application on your system which is preventing our setup routine from starting (perhaps anti-virus, or similar) – try installing AutoCAD 2000 from Windows Safe Mode
  • If when you start AutoCAD, you see error messages about missing missing aclst15.dll or missing ACUTIL15.dll or missing ACDB15.dll or missing acge15.dll
    • In the Converter app Using the 3rd tab, pick your c:\acad2000 folder and click ‘Fix’. Then reboot…
    • If this doesn’t fix the problem, contact Longbow Software Support.
  • Plotting – if you are having plotting issues, either
  • If you see Proxy Warning Dialogs when you open a DWG using AutoCAD 2000, you need to install the service packs as described above.
  • If you are getting a WinHelp() error when pressing F1 to try and access the Help system then simply install the WinHelp (WinHlp32.exe) module from Microsoft
  • Issues with Calcomp Digitizer – Calcomp Digitizer not working
  • If you still see the error “Wrong OS, AutoCAD supports Windows NT 4.0, Windows NT 5.0, Windows 95 and Windows 98” even after converting
    • Copy the AutoCAD 2000 CD fresh to your computer, then start from step (1) again
    • If you still get the error, you need the latest version of the Longbow Converter tool
  • If you have crashing problems using the File->Open or File->Save dialogs inside of AutoCAD please read this blog entry on the File->Open or File->Save Crash in AutoCAD
Copyright 2022 (c) Longbow Software

Installing AutoCAD R14 on Windows 11

As an existing AutoCAD R14 user, you most likely cannot do without your beloved AutoCAD R14. With the latest hardware and required move to new Windows versions, trying to install your AutoCAD R14 gives an error like this one…

Windows 16bit setup error - This app can't run on your PC
Windows 16bit setup error – This app can’t run on your PC

or

 “FATAL ERROR: HEAP ERROR”

or

MEM_BAD_POINTER

…all is not lost, follow these instructions to install your R14 on Windows 11…

Ransomware Protection Windows 11 and AutoCAD

Just before we start note that Windows 11 comes with a Ransomware Protection which includes Controlled Folder Access. Controlled folder access blocks applications from writing to your Documents, Pictures, Videos, Music, Public and Favorites folders. AutoCAD versions all the way to AutoCAD 2021 write to certain user Public folders and are therefore blocked by this feature. This can cause issues with all sorts of things including activating your AutoCAD license and even running AutoCAD. Ransomware Protection is an important feature of Windows 11 but it will affect your AutoCAD unless you allow AutoCAD and its dependent applications access to the controlled folders.

How to install AutoCAD R14

A quick word of advice: please follow the instructions below precisely as documented including using the same folder names and paths. This will significantly reduce the risk of having any problems…

  1. If you don’t yet have a copy of the Longbow Converter App you can purchase it here or click on the download link we sent you via email in order to download the Converter App to your PC.

  2. Before installing the Converter App, make sure the files downloaded from our site are not blocked by Windows SmartScreen… Windows 11 is finicky, click the TLC zip first to make sure it’s fully selected then Right+click the file and select Properties. Be sure to check the Unblock checkbox as shown below and click OK
  1. Double click the zip file to open it and install the TLC application as normal. By the way, TLC stands for The Longbow Converter

  2. Once installed, start the Longbow Converter App…

    1. Now place your AutoCAD R14 CD in the CDRom Drive
    2. In the Converter App, select the 2nd tab named “Old AutoCAD Installer Reviver
    3. Using the “. . .” button, select your AutoCAD R14 installation CD
    4. Next, click the “Run Old Installer” button and follow the onscreen instructions. If all is well a dialog will appear stating success, simply click OK to start your AutoCAD setup
      1. Now I know it’s unheard of these days, but at this point expect to wait up to 45 minutes for your AutoCAD R14 setup.exe program to appear, be patient – NOTE: do not continue with the install until reading the next step…
    5. Once the setup starts, stop and read the next steps all the way to the end! By the way, if your AutoCAD R14 setup does not start after 45 minutes, read the Troubleshooting section below.

  3. In the AutoCAD R14 setup program…
    1. navigate through each setup dialog as normal, with these exceptions…
      1. Make sure you do a Typical Install (not a Full Install)
      2. When you get to the installation folder input dialog **it’s vitally important to make sure you install to c:\acadR14 (not Program Files\AutoCAD R14 as usually prompted)**
You must change the install path to c:\acadR14
  1. Now carry on with the install
    1. Do not reboot once the install is complete
    2. Ignore any errors related to not being able to create the shortcut e.g. “Cannot Create folder ‘AutoCAD R14’“, you will have to create a shortcut on your computer Desktop to your c:\acadR14\acad.exe by hand.
    3. Again, do not reboot if prompted to do so
  2. Once your AutoCAD R14 setup has completed the installation…
      1. Make sure you fully close the setup program.
      2. Once the setup is closed the Converter will automatically fix the c:\acadr14 program files. You should see “Success!” displayed in the 3rd tab named “Old AutoCAD Program Reviver
    1. Now reboot your PC
  3. You can now run your AutoCAD R14, using Windows Explorer, navigate to c:\acadR14 and double click acad.exe

Troubleshooting

  1. If your AutoCAD R14 setup is not starting after 45 minutes…
    1. First try turning off UAC, rebooting, then restart the steps above.
    2. If it is still failing, most likely it’s because of another application on your system which is preventing our setup routine from starting (perhaps anti-virus, or similar) – try installing R14 from Windows Safe Mode
  2. If you are getting either a Bad Mem Pointer error and or a Smartheap handler recursively re-entered error when you start your AutoCAD R14 then you need to re-run all the steps above, taking care to do each step precisely as it says, most likely you are missing from step 5 or you have not installed to c:\acadR14 as stated in step (7) above.
  3. When starting AutoCAD, if you receive an ‘acad.exe – System Error’ message: The program can’t start because ac1st15.dll is missing from your computer. Try reinstalling the program to fix this problem. If you carried out step (7) above, then try rebooting your PC
  4. If you are getting a WinHelp() error when pressing F1 to try and access the Help system then simply install the WinHelp (WinHlp32.exe) module from Microsoft
  5. Issues with Calcomp Digitizer – Calcomp Digitizer not working
  6. If the setup displays an error message InstallError (IUO)               
    (X)  not enough space(IUO) try unplugging any External USB drives
  7. Plotting issues? If you get an error splwow64.exe “The application was unable to start correctly” with error “0xc0000005”
    1. Make sure your Anti-virus and/or Windows Firewall is not blocking splwow64.exe
    2. If the problem persists
      1. First, note that you need the latest version of the Converter App
      2. Start the Converter App
      3. Select the 3d tab “Old AutoCAD Program Reviver” 
      4. Click the Tools Menu->Reduced Power Mode
      5. Using the “…” button, pick your acad.exe folder e.g. c:\acadr14
      6. Click “Fix Old Program” and follow prompts
  8. If you have crashing problems using the File->Open or File->Save dialogs inside of AutoCAD please read this blog entry on the File->Open or File->Save Crash in AutoCAD

Copyright 2022 (c) Longbow Software

Installing 32bit AutoCAD Land Desktop 2008 (LDT) on 64bit Windows 7, 8 and Windows 10

These instructions solve issues around installing/running your old AutoCAD LDT 2008 on newer versions of 64bit Windows 7, Windows 8 and Windows 10. Some common issues are error messages like these…

  • “This operating system is not supported by AutoCAD® Land Desktop 2008”
  • “You cannot install this product on the current operating system”
  • “You are attempting to use a 32-bit installer on a 64-bit operating system”
  • “This is a 32-bit AutoCAD® Land Desktop 2008. It cannot be installed on 64-bit Windows”

You can automatically solve these problems using our Longbow Converter App, it manages the AutoCAD LDT 2008 installation so that you can be up and running again, no problem… Just follow these instructions:

How to install AutoCAD LDT 2008

This image has an empty alt attribute; its file name is ProblemSolved-1.png
  1. Obtain your purchased copy of the Longbow Converter here
  2. Start the Converter App and note the user interface
  3. Select the 1st tab named “AutoCAD 32bit Installer Converter
    1. Using the “. . .” button, selection your AutoCAD installation CD
    2. Next, click the “Convert button and follow the App instructions
  4. Once the conversion process is complete
    1. click Install/Run Setup to start setup
    2. Simply install as normal, then…
      1. Make sure to close the setup program when the installation is complete.
      2. Next, switch back in the Converter App and make sure it’s completed the final stage of processing using the “Old AutoCAD Program Reviver” tab
  5. Now run your AutoCAD as normal

Troubleshooting

– If your AutoCAD crashes while interacting with the Ribbon click here

– If you are unable to activate your product, or the activation process crashes:

– If you have crashing problems using the File->Open or File->Save dialogs inside of AutoCAD please read this blog entry on the File->Open or File->Save Crash in AutoCAD

Copyright 2021 (c) Longbow Software

Install Retain Pro 6 on Windows 10

This post solves all the problems related to installing and running Retain Pro 6 on Windows 10

How to install Retain Pro 6

NOTE: To ensure success, follow the instructions precisely as documented including using the same folder names and paths.

  1. Obtain your purchased copy of the Longbow Reviver App here (you will need V4.28 or newer)
  2. Start the Reviver App and note the user interface
  3. Insert your Retain Pro CD into the CDRom drive, then click back to the Reviver App…
    1. From the “Old Installer Reviver” tab, use the ‘…’ button to pick your Retain Pro CD in the CDRom
    2. Now click the ‘Fix and Run Old Installer‘ button
      1. Follow the instructions for copying the CD
    3. Once the CD is copied the Reviver App will run a process on the copy of the CD, then launch the setup.
      1. Be patient as the process can take up to 45 minutes!
      2. Once the setup appears, stop and read the next step
  4. Once the setup application appears, install as normal except…
    1. When you close setup, Retain Pro will be launched automatically – you must close Retain Pro in order to finish the final step
  5. Once you have closed the setup, Retain Pro will start automatically – close it.
  6. Now back in the Reviver App…
    1. pick the “Old Program Reviver” tab
    2. Using the ‘…’ button pick the c:\RP6 folder
    3. Now click ‘Fix Old Program
      1. When it asks if you want to re-register, say No
  7. Once the Reviver App displays “Success!” you will now be able to run your Retain Pro 6 (run c:\RP6\rp6.exe


Troubleshooting

  • no notes yet

Copyright 2021 (c) Longbow Software

Installing 32bit AutoCAD Civil3d 2008 on Windows 7, Windows 8 and Windows 10

These instructions solve issues around installing/running your AutoCAD C3D 2008 on newer 64bit Windows 7, Windows 8 and Windows 10.

Some more common issues stopping you from using your AutoAD are error messages like these…

“This operating system is not supported by AutoCAD Civil3d 2008”

or

“FATAL ERROR: Unhandled 0x… Exception…”

You can solve all the problems with your AutoCAD C3D 2008 automatically by using our Longbow Converter App, it fixes and manages the AutoCAD C3D 2008 installation so that you can be up and running again.

NOTE: Autodesk no longer supply License Activation codes. Once you have installed your AutoCAD (following the instructions below) you will need to authorize/activate your AutoCAD yourself, find out how by clicking here

How to install Civil3d 2008

  1. Obtain your purchased copy of the Longbow Converter here
  2. Start the Converter App
  3. Insert your AutoCAD C3D CD into your CDRom drive…
    1. Select the 1st tab named “AutoCAD 32bit Installer Converter
    2. Using the “. . .” button, select your AutoCAD C3D installation CD
    3. Next, click the “Convert button and follow instructions
  4. Once the conversion process is complete
    1. click Install/Run Setup to start setup
    2. Simply install as normal, remembering to…
      1. Fully close the AutoCAD setup application once complete
      2. Do not reboot, if prompted
      3. Close the Converter App.
  5. Now run as normal

Installing the AutoCAD Civil3d 2008 Service Packs

Civil3d sp2 (Update 2) already contains sp1, so just install that…

  1. Download the Download the AutoCAD C3D 2008 sp2 zip from here (c3d2008_sp2.exe)
  2. Run as normal to install

Troubleshooting

– If you are unable to activate your product, or the activation process crashes:

– If you have crashing problems using the File->Open or File->Save dialogs inside of AutoCAD please read this blog entry on the File->Open or File->Save Crash in AutoCAD   Copyright 2019 (c) Longbow Software

Official DirectX 9.0c June 2010 Offline setup (dxsetup.exe)

Windows 10 comes with DirectX 11 installed by default however that version of DirectX doesn’t work very well with old software (games or CAD) you need DirectX 9.0c. Microsoft just removed the online installer for DirectX 9.0c making it very difficult to find.

Here’s the official Microsoft full (offline) setup for DirectX 9 (9.0c), released June 2010…

Copyright 2021 (c) Longbow Software

AutoCAD 2002 setup stuck at very end

If you are installing AutoCAD 2002 and your setup is just sitting there right at the end at about 99% complete showing “Please wait, installation in progress”…

  1. Start Task Manager (right click on the Windows Taskbar and click “Start Task Manager”
  2. In Task Manager, make sure you have enabled the “Detailed view” 
  3. Pick the “Details” tab
  4. Search for all “msiexec.exe”
  5. Now look at all the msiexec.exe’s “PID” values
    1. Right click the msiexec.exe with the highest PID value (last run) and select “End Process Tree”
      1. Now check the AutoCAD setup, is it continuing again?
      2. If not, repeat 5.1

Copyright 2021 (c) Longbow Software

This app has been blocked for your protection

If you are receiving a Windows error like this while installing, running or updating AutoCAD…

This app has been blocked for your protection
Installing an LT 2009 sp blocked by Windows

You will need the latest version of the Longbow Converter – download here

  1. Start the Converter App
  2. Click the Tools Menu->Advanced->Disable Windows 10 AAM
  3. Now reboot and try your software again

Copyright 2020 (c) Longbow Software

Installing AutoCAD MDT 2005 on Windows 7, Windows 8 and Windows 10

Follow these instructions to solve issues around installing/running your old AutoCAD Mechanical 2005 on Windows 7, Windows 8 and Windows 10

IMPORTANT NOTE: Autodesk no longer supply License Activation codes for this version of AutoCAD. The best way is to transfer your existing license to the new PC but there are other options, we document them here

How to install MDT 2005 

  1. Obtain your purchased copy of the Longbow Converter here
  2. Start the Longbow Converter tool
    1. Insert your AutoCAD CD into your CDRom drive
    2. Select the 2nd tab named “Old AutoCAD Installer Reviver
    3. Using the “…” button, path the to your AutoCAD CD
    4. Click “Run Old Installer
      1. Read and follow all the prompts
      2. Once the AutoCAD setup starts, stop and read the next step…
  3. In the AutoCAD setup program, navigate through each setup dialog as normal, with these exceptions…
    1. When you arrive at the installation folder path setup dialog…
      1. it’s vitally important to make sure you install to c:\mdt2005 (not Program Files (x86)\AutoCAD Mechanical 2005)
    2. While installing…
      1. If you see an error in install “.NET Runtime Optimization Service has stopped working” – simply ignore by clicking the “Close Program” button
      2. If a message box appears warning that “64bit .NET Unavailable” – simply click OK to carry on and install AutoCAD as normal – this does not affect anything.
      3. Do not reboot if asked to do so
    3. Once installed
      1. Do not reboot if asked to do so
      2. Make sure to fully close the setup program when the installation is complete.
      3. Switch back to the Converter app and make sure it’s completed the final stage of processing using the “Old AutoCAD Program Reviver” tab – it should display “SUCCESS!”
  4. Finally, reboot your PC and run your AutoCAD as normal
    1. NOTE: When starting AutoCAD, if you see a warning dialog when you run saying “This program has known compatibility issues
      1. Click “Don’t show this message again
      2. then click “Run the Program…

Troubleshooting

– If you are unable to activate your product, or the activation crashes:

– If you have crashing problems using the File->Open or File->Save dialogs inside of AutoCAD please read this blog entry on the File->Open or File->Save Crash in AutoCAD  

Copyright 2021 (c) Longbow Software

Install Adobe Acrobat 5 on Windows 10

This post solves all the problems related to installing and running Adobe Acrobat 5 on Windows 10

  • If you have other Adobe products that you are having issues with please contact us so we can help you

How to Adobe Acrobat 5

NOTE: To ensure success, follow the instructions precisely as documented including using the same folder names and paths.

  1. Obtain your purchased copy of the Longbow Reviver App here (you will need V4.28 or newer)
  2. Start the Reviver App and note the user interface
  3. Insert your Adobe Acrobat CD into the CDRom drive, then click back to the Reviver App…
    1. From the “Old Installer Reviver” tab, use the ‘…’ button to pick your Adobe Acrobat CD e.g. D:\
    2. NOTE: if your CD has an “Acrobat” subfolder, pick that folder instead e.g. D:\acrobat.
    3. Now click the ‘Fix and Run Old Installer‘ button
      1. Follow the instructions for copying the CD
    4. Once the CD is copied the Reviver App will run a process on the copy of the CD, then launch the setup.
      1. Be patient as the process can take up to 45 minutes!
      2. Once the setup appears, stop and read the next step
  4. Once the setup application appears, enter your information as normal except when you get to the installation folder…
    1. You **must** change the default path to c:\adobe\acrobat5.5 (see image below)
    2. do not reboot the PC if prompted to do so
You must change the Destination Folder to c:\adobe\acrobat5.5
  1. Now complete the setup process as normal
    1. do not reboot if prompted to do so
    2. remember to fully close setup once completed
  2. Now back in the Reviver App…
    1. pick the “Old Program Reviver” tab
    2. Using the ‘…’ button pick the c:\adobe\acrobat5.5 folder
    3. Now click ‘Fix Old Program
      1. When it asks if you want to re-register, say Yes
  3. Once the Reviver App displays “Success!” you will now be able to run your Adobe Acrobat.
    1. If you see the message below, ignore like this…
ignore the Program Compatibility Assistant dialog


Troubleshooting

  • no notes yet

Copyright 2021 (c) Longbow Software

Block AutoCAD internet access

If you want to run AutoCAD in offline mode and block all internet access to and from AutoCAD executables, including the licensing modules and tracking components…

  1. Obtain your purchased copy of the Longbow Converter here
  2. Start the Converter App
  3. Select the 3st tab named “Old AutoCAD Program Reviver
    1. Using the “. . .” button, selection your AutoCAD installation
    2. Enable “Run in Offline Mode
    3. Click “Fix Old Program

NOTE: You can re-enable by disabling “Run in Offline Mode” and then clicking “Fix Old Program

Copyright 2021 (c) Longbow Software

Install The Print Shop Deluxe 21 by Broderbund on Windows 10

This post solves the various installation problems installing Broderbund’s ‘The Print Shop Deluxe 21’ on Windows 10…

How to install Print Shop Deluxe 21

NOTE: To ensure success, follow the instructions precisely as documented including using the same folder names and paths.

  1. Obtain your purchased copy of the Longbow Reviver App here (you will need V4.26 or newer)
  2. Start the Reviver App and note the user interface
  3. Insert your Print Shop Deluxe CD into the CDRom drive
    1. From the “Old Installer Reviver” tab, use the ‘…’ button to pick your Print Shop Deluxe CD.
    2. Now click the ‘Fix and Run Old Installer‘ button
      1. Follow the instructions for copying the CD
    3. Once the CD is copied the Reviver App will run a process on the copy of the CD, then launch the setup.
      1. Be patient as the process can take up to 45 minutes.
      2. Once the setup appears, stop and read the next step
  4. Once the setup application appears, enter your information as normal except when you get to the installation folder…
    1. You **must** change the default path to c:\PrintShop21 (see image below)
    2. do not reboot the PC if prompted to do so
  1. Now complete the setup process
    1. do not reboot if prompted to do so
    2. fully close setup
  2. Now back in the Reviver App…
    1. pick the “Old Program Reviver” tab
    2. Using the ‘…’ button pick the c:\PrintShop21 path
    • Now click ‘Fix Old Program
      • When it asks if you want to re-register, say Yes
  3. Once the Reviver App displays Success! you will now be able to run your Print Shop

Troubleshooting

  • The “Save As PDF” feature does not work on 64bit Windows (because the driver installed is 16bit). To get round this issue simply “Print” and select a PDF print driver

Copyright 2020 (c) Longbow Software

Installing 32bit AutoCAD Mechanical 2011 on Windows 7, Windows 8 and Windows 10

These instructions solve issues around installing/running your old AutoCAD Mechanical 2011 on newer versions of 64bit Windows 7, Windows 8 and Windows 10. Some common issues are error messages like these

  • “This operating system is not supported by AutoCAD® Mechanical 2011”
  • “You cannot install this product on the current operating system”
  • “You are attempting to use a 32-bit installer on a 64-bit operating system”
  • “This is a 32-bit AutoCAD® Mechanical 2011. It cannot be installed on 64-bit Windows”

You can automatically solve these problems using our Longbow Converter App, it fixes and manages the AutoCAD Mechanical 2011 installation so that you can be up and running again… Follow these instructions:

How to install AutoCAD MDT 2011

  1. Obtain your purchased copy of the Longbow Converter here
  2. Start the Converter App and note the user interface
  3. Select the 1st tab named “AutoCAD 32bit Installer Converter
    1. Using the “. . .” button, selection your AutoCAD installation CD
    2. Next, click the “Convert button and follow instructions
  4. Once the conversion process is complete
    1. click Install/Run Setup to start setup
    2. Simply install as normal, remembering to…
      1. Close the setup program when the installation is complete.
      2. Now back in the Converter app and make sure it’s completed the final stage of processing using the “Old AutoCAD Program Reviver” tab
  5. Now run your AutoCAD as normal
    1. NOTE: We highly recommend you install the service packs below

Installing AutoCAD MDT 2011 Service Packs

We recommend that you download and install the latest Service Packs from Autodesk which can be found here

AutoCAD Mechanical 2011 has 2 updates, you must install Update 1.1 first then Update 2… Here are the instructions for installing the AutoCAD MDT 2011 sp/updates/service packs

Troubleshooting

– If your AutoCAD crashes while interacting with the Ribbon click here

– If you are unable to activate your product, or the activation process crashes:

– If you have crashing problems using the File->Open or File->Save dialogs inside of AutoCAD please read this blog entry on the File->Open or File->Save Crash in AutoCAD   Copyright 2020 (c) Longbow Software

Installing 64bit AutoCAD LT 2015 on Windows 7, Windows 8 and Windows 10

AutoCAD LT 2015 was not designed to run in Windows 10 (Windows 10 was released after AutoCAD LT 2015) and inevitably you will run into issues such as the infamous Ribbon crashing issue, slow startup problems, text scaling issues, etc.

You can automatically solve these problems using our Longbow Converter App, it fixes and manages the AutoCAD LT 2015 installation so that you can be up and running again… Just follow these easy instructions:

How to install 64bit AutoCAD LT 2015

  1. First, uninstall any existing AutoCAD LT 2015 installations on your computer
  2. Next, obtain the Longbow Converter App download here
  3. Start the Converter tool
    1. Pick the 1st tab named “AutoCAD 32bit Installer Converter
    2. Using your mouse, right-click the tab text “AutoCAD 32bit Installer Converter” so that it changes to “AutoCAD 64bit Installer Converter
    3. Next, using the “. . .” button, select your AutoCAD installation CD and follow the instructions presented by the Converter tool user interface.
  4. Once the conversion process is complete
    1. click Install/Run Setup to start setup
    2. Once you have completed the AutoCAD installation process…
      1. Completely close the setup program
      2. Go back to the Converter App and make sure it states “Success!
  5. Now you can run your AutoCAD as normal

Installing AutoCAD LT 2015 sp2

  • Service Pack 2 also includes all of the updates from Service Pack 1.
  • Download AutoCAD LT 2015 sp2 and install normally

Troubleshooting

– If your AutoCAD is running really slowly, try disabling your integrated graphics card so you can run your high-performance card instead

– If you are unable to activate your product, or the activation process crashes:

– If you have crashing problems using the File->Open or File->Save dialogs inside of AutoCAD please read this blog entry on the File->Open or File->Save Crash in AutoCAD

Copyright 2020 (c) Longbow Software

AutoCAD FATAL ERROR Unhandled c000000dh Exception at 719d4ba1h

This error can happen if you upgrade your Windows version (say Windows 7) to Windows 10 without first removing your AutoCAD install. Check out this post where we talk about how to correctly upgrade your AutoCAD to Windows 10

If you are hitting this error:

  • try installing your AutoCAD’s latest Service Packs/Updates
  • add all application exe’s to your anti-virus Exclusion list

If that doesn’t solve the issue then most likely you will have problems remedying because even an uninstall/reinstall doesn’t solve the problem.

If you get stuck with this issue, you can contact us and we’ll try and help

Copyright 2020 (c) Longbow Software

Installing Sem Group Xilog Plus 1.1 on Windows 7, Windows 8 and Windows 10 64bit

It’s totally possible to install Xilog Plus on newer versions of Windows (even Windows 10 64bit) but you will need the appropriate drivers to drive your CNC

How to install Sem Group Xilog Plus

  1. Obtain your purchased copy of the Longbow Reviver App here
  2. Start the Reviver App and note the user interface
  3. Insert your Xilog Plus CD
    1. From the “Old Installer Reviver” tab, use the ‘…’ button to pick the CD
    2. Now click the ‘Fix and Run Old Installer‘ button
      1. Follow the Reviver App instructions
      2. Once the setup appears, stop and read the next step
  4. Once the setup application appears, go through the setup as normal except when you get to select the installation folder (Destination Install Folder)…
    1. You **must** change the default path to c:\xilogplus (instead of C:\Program Files\Scm Group\Xilog Plus)
    2. Also, do not run Xilog Plus at the end of the setup because an extra step is needed to fix the installed program files.
  5. Once the setup is completed
    1. Make sure setup is closed down
    2. Go back to the Reviver App and wait for Success! to be displayed.
    3. In the Reviver App, pick the “Old Program Reviver” tab
    1. Using the ‘…’ button pick the path c:\xilogplus
    2. Now click ‘Fix Old Program
      1. When the Reviver App asks if you want to re-register, say Yes
  6. Once the Reviver App displays Success! Now you can run

Copyright 2020 (c) Longbow Software

Installing Qualcomm Eudora 7 on Windows 10

Apparently, a lot of people are still using Eudora 7 but have lots of issues running on Windows 10. Here’s how to easily get Eudora working on Windows 10, simply use our Longbow Reviver tool (for fixing legacy apps on new versions of Windows)

How to install Eudora

  1. Obtain your purchased copy of the Longbow Reviver App here
  2. Start the Reviver App and note the user interface
  3. Insert your Eudora CD (or copy your Eudora_7.exe setup to c:\EudoraCD)
    1. From the “Old Installer Reviver” tab, use the ‘…’ button to pick the CD (or if you copied your Eudora_7.exe setup then pick the c:\EudoraCD folder).
    2. Now click the ‘Fix and Run Old Installer‘ button
      1. Follow the Reviver App instructions
      2. Once the setup appears, stop and read the next step
  4. Once the setup application appears, go through the setup as normal except when you get to select the installation folder (Destination Install Folder)…
    1. You **must** change the default path to c:\eudora (instead of C:\Program Files (x86)\Qualcomm\Eudora)
    2. Also, do not run Eudora at the end of the setup because an extra step is needed to fix the installed program files.
  5. Once the setup is completed
    1. Make sure setup is closed down
    2. Go back to the Reviver App and wait for Success! to be displayed.
    3. In the Reviver App, pick the “Old Program Reviver” tab
    1. Using the ‘…’ button pick the path c:\eudora
    2. Now click ‘Fix Old Program
      1. When the Reviver App asks if you want to re-register, say Yes
  6. Once the Reviver App displays Success! you can run your c:\eudora\eudora.exe happily ever after

Copyright 2020 (c) Longbow Software

Installing ORCAD 9 on 64bit Windows 7, 8 and Windows 10

This post solves all of the problems related to installing and running ORCAD 9 on 64bit versions of Windows 7, Windows 8 and Windows 10. Common issues are like this one shown below which prevents installation…

Windows 16bit setup error - This app can't run on your PC
Windows 16bit setup error – This app can’t run on your PC

How to install ORCAD 9

  1. Obtain your purchased copy of the Longbow Reviver App here (you will need V4.25 or newer)
  2. Start the Reviver App and note the user interface
  3. Insert your ORCAD CD
    1. From the “Old Installer Reviver” tab, use the ‘…’ button to pick your ORCAD CD.
    2. Now click the ‘Fix and Run Old Installer‘ button
      1. Follow the instructions for copying the CD
    3. Once the CD is copied the Reviver App will run a process on the copy of the CD, then launch the setup.
      1. Be patient as the process can take up to 45 minutes.
      2. Once the setup appears, stop and read the next step
  4. Once the setup application appears, go through the setup as normal except when you get to select the installation folder (Destination Directory)…
    1. You **must** change the default path to c:\orcad9
    2. do not run ORCAD at the end of the setup because an extra step is needed to fix the program files.
  5. Once the setup is completed, go back to the Reviver App and wait for Success! to be displayed.
    1. Finally, back in the Reviver App, pick the “Old Program Reviver” tab
    2. Using the ‘…’ button pick the c:\orcad9 path
    3. Now click ‘Fix Old Program
      1. When the Reviver App asks if you want to re-register, say Yes
  6. Once the Reviver App displays Success! you can run your c:\orcad9 happily ever after.

Copyright 2020 (c) Longbow Software

Installing 32bit AutoCAD Land Desktop 2009 (LDT) on 64bit Windows 7, 8 and Windows 10

These instructions solve issues around installing/running your old AutoCAD LDT 2009 on newer versions of 64bit Windows 7, Windows 8 and Windows 10. Some common issues are error messages like these…

  • “This operating system is not supported by AutoCAD® Land Desktop 2009”
  • “You cannot install this product on the current operating system”
  • “You are attempting to use a 32-bit installer on a 64-bit operating system”
  • “This is a 32-bit AutoCAD® Land Desktop 2009. It cannot be installed on 64-bit Windows”

You can automatically solve these problems using our Longbow Converter App, it manages the AutoCAD LDT 2009 installation so that you can be up and running again, no problem… Just follow these instructions:

IMPORTANT NOTE: Autodesk no longer supply License Activation codes for this version of AutoCAD. The best way is to transfer your existing license to the new PC but there are other options, we document them here

How to install AutoCAD LDT 2009

This image has an empty alt attribute; its file name is ProblemSolved-1.png
  1. Obtain your purchased copy of the Longbow Converter here
  2. Start the Converter App and note the user interface
  3. Select the 1st tab named “AutoCAD 32bit Installer Converter
    1. Using the “. . .” button, selection your AutoCAD installation CD
    2. Next, click the “Convert button and follow the App instructions
  4. Once the conversion process is complete
    1. click Install/Run Setup to start setup
    2. Simply install as normal, then…
      1. Make sure to close the setup program when the installation is complete.
      2. Next, switch back in the Converter App and make sure it’s completed the final stage of processing using the “Old AutoCAD Program Reviver” tab
  5. Now run your AutoCAD as normal

Installing AutoCAD LDT 2009 Service Packs

We recommend that you download and install the latest Service Packs from here

Troubleshooting

– If your AutoCAD crashes while interacting with the Ribbon click here

– If you are unable to activate your product, or the activation process crashes:

– If you have crashing problems using the File->Open or File->Save dialogs inside of AutoCAD please read this blog entry on the File->Open or File->Save Crash in AutoCAD

Copyright 2020 (c) Longbow Software

Installing InstaForm Invoices & Estimates Pro 2.0 on Windows 10

You may be running into various errors when you install your InstaForm on Windows 10, example…

Application Terminated: Error: Null object reference at line ….

It is possible to install Nova’s InstaForm Invoices & Estimates Pro 2.0 on Windows 10 and make it work just fine, just follow these instructions…

How to install Invoices & Estimates Pro 2.0

  1. You will need to obtain the Longbow Reviver App from here
  2. Using Windows Explorer, copy your entire InstaForm Invoices & Estimates Pro 2.0 CD to your hard drive, copy to a folder path c:\CDs\InstaForm
  3. Start the Longbow Reviver App…
    1. Select the 1st tab named “Old Installer Reviver” and using the ‘…’ button pick the C:\CDs\InstaForm\NXW folder
    2. Next, click the ‘Fix and Run Old Installer’ button
    3. Read and understand all the prompts that appear, then continue by clicking OK.
  4. Install as normal, except:
    1. Be sure to install to precisely to this folder – c:\InstaForm\Invoices and Estimates Pro – not the folder prompted in setup which installs to Program Files…
    2. Close setup – Do not reboot if prompted to do so
You must not install to Program Files
  1. Now InstaForm Invoices & Estimates Pro 2.0 is installed, but we need to fix the program files…
    1. Go back to the Longbow Reviver app…
    2. Select the 2nd tab “Old Program Reviver” and using the ‘…’ button pick the newly installed  folder c:\InstaForm\Invoices and Estimates Pro
    3. Set the “Run As” dropdown to Windows XP sp2
    4. Next, click ‘Fix Old Program’ then click ‘YES’ if the Reviver tool asks if you want to re-register…
  2. Now you can happily run your InstaForm Invoices & Estimates Pro 2.0 on Windows 10!

Copyright 2020 (c) Longbow Software

Install QuickCAD on Windows 7, Windows 8 and Windows 10

This post solves the installation problems installing QuickCAD on new versions of Windows, in particular this error which prevents installation…

Windows 16bit setup error - This app can't run on your PC
Windows 16bit setup error – This app can’t run on your PC

How to install QuickCAD

  1. Obtain your purchased copy of the Longbow Reviver App here (you will need V4.23 or newer)
  2. Start the Reviver App and note the user interface
  3. Insert your QuickCAD CD
    1. From the “Old Installer Reviver” tab, use the ‘…’ button to pick your QuickCAD CD.
    2. Now click the ‘Fix and Run Old Installer‘ button
      1. Follow the instructions for copying the CD
    3. Once the CD is copied the Reviver App will run a process on the copy of the CD, then launch the setup.
      1. Be patient as the process can take up to 45 minutes.
      2. Once the setup appears, stop and read the next step
  4. Once the setup application appears, enter your information as normal except when you get to the installation folder…
    1. You **must** change the default path to c:\quickcad
    2. do not run QuickCAD at the end of the setup because an extra step is needed to fix the program files.
You *must* change the install path to c:\quickcad
  • Once the setup is complete, go back to the Reviver App and wait for Success! to be displayed.
  • Now back in the Reviver App, pick the “Old Program Reviver” tab
    • Using the ‘…’ button pick the c:\quickcad path
    • Now click ‘Fix Old Program
      • When it asks if you want to re-register, say Yes
  • Once the Reviver App displays Success! you can run your c:\quickcad\QuickCad.exe happily ever after.

Copyright 2019 (c) Longbow Software

Installing 32bit AutoCAD Electrical 2012 on Windows 7, Windows 8 and Windows 10

These instructions solve issues around installing/running your old AutoCAD Electrical 2012 on newer versions of 64bit Windows 7, Windows 8 and Windows 10. Some common issues are error messages like these

  • “This operating system is not supported by AutoCAD® Electrical 2012”
  • “You cannot install this product on the current operating system”
  • “You are attempting to use a 32-bit installer on a 64-bit operating system”
  • “This is a 32-bit AutoCAD® Electrical 2012. It cannot be installed on 64-bit Windows”

You can automatically solve these problems using our Longbow Converter App, it fixes and manages the AutoCAD Electrical 2012 installation so that you can be up and running again… Follow these instructions:

How to install AutoCAD Electrical 2012

  1. Obtain your purchased copy of the Longbow Converter here
  2. Start the Converter App and note the user interface
  3. Select the 1st tab named “AutoCAD 32bit Installer Converter
    1. Using the “. . .” button, selection your AutoCAD installation CD
    2. Next, click the “Convert button and follow instructions
  4. Once the conversion process is complete
    1. click Install/Run Setup to start setup
    2. Simply install as normal, then…
      1. Close the setup program when the installation is complete.
      2. Now switch back in the Converter App and make sure it’s completed the final stage of processing using the “Old AutoCAD Program Reviver” tab
  5. Now run your AutoCAD as normal

Installing AutoCAD Electrical 2012 Service Packs

We recommend that you download and install the latest Service Packs from Autodesk which can be found here

Troubleshooting

– If your AutoCAD crashes while interacting with the Ribbon click here

– If you are unable to activate your product, or the activation process crashes:

– If you have crashing problems using the File->Open or File->Save dialogs inside of AutoCAD please read this blog entry on the File->Open or File->Save Crash in AutoCAD

Copyright 2019 (c) Longbow Software

Installing 64bit AutoCAD Electrical 2012 on Windows 8 and Windows 10

AutoCAD Electrical 2012 was not designed to run in Windows 10 (Windows 10 was released after AutoCAD 2012) and inevitably you will run into issues such as the infamous Ribbon crashing issue, slow startup problems, text scaling issues, etc.

You can automatically solve these problems using our Longbow Converter App, it fixes and manages the AutoCAD Electrical 2012 installation so that you can be up and running again… Just follow these easy instructions:

How to install AutoCAD Electrical 2012

  1. First, uninstall any existing AutoCAD Electrical 2012 installations on your computer
  2. Next obtain a copy of the Longbow Converter App, download here
  3. Start the Converter tool
    1. Pick the 1st tab named “AutoCAD 32bit Installer Converter
    2. Using your mouse, click the “32bit” button so that it changes to “AutoCAD 64bit Installer Converter
    3. Next, using the “. . .” button, select your AutoCAD installation CD and follow the instructions presented by the Converter tool user interface.
  4. Once the conversion process is complete
    1. click Install/Run Setup to start setup
    2. Once you have completed the AutoCAD installation process…
      1. Completely close the setup program
      2. Go back to the Converter App and make sure it states “Success!
  5. Now you can run your AutoCAD as normal

Troubleshooting

– If you are unable to activate your product, or the activation process crashes:

– If you have crashing problems using the File->Open or File->Save dialogs inside of AutoCAD please read this blog entry on the File->Open or File->Save Crash in AutoCAD

Copyright 2019 (c) Longbow Software